Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
Hi @Marcum1469,
So sorry to hear that you have not yet received the email with the tracking information for your device. This is definitely not typical as an email is sent out promptly with update. Due to you not yet receiving this information, our team would be more than happy to help check the status of your order after verifying your account. You can contact Customer Support by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.
Hope this helps!
-Reagan
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