Account Management Discussions
Discussions about orders, billing, account info and more!
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Gabb Discussions Password Update
Hi, Gabb Discussions Community, We’ve recently made some important updates to Gabb Discussions. As part of these changes, all members will need to reset their password before logging in. This is a one-time requirement. What you need to do: Visit Gabb Discussions. Select "Sign In" > "Forgot?" Follow the instructions to set…
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Upgrading to a none gabb phone
My daughter is ready for a none gabb phone and we want her to keep her number. Is there any way to do that or will she need to get a new number with her new phone? Also we want to give her gabb phone to our other daughter is there a way to get a new number on that?
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Will the Guardian Contact Feature Be Extended to Gabb Phones Anytime Soon?
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
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Trouble with automatic billing
said my bill wasn’t paid.… went in to check that my card was correct and nothing was there, so tried to add a new card and it isn’t letting me.
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Transfer phone number
I need a 4 digit pin to transfer our number to a Puretalk account
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Order status
Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
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Cannot access billing on website
There was an error rendering this rich post.
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Billing
I would like to reactive my son’s watch. I did not realize I had an unpaid balance? Can I please get some assistance with this?
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Shipping
Placed order on 6/22/25. Trying to find out when we will receive the phone.
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Picture messages
Is there a way to disable picture messages? I'd like to not be able to send or receive the
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Account reset
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
