Recent Account Management Discussions
Discussions about orders, billing, account info etc
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Is there a way to disable photo texting but still keep Gabb Music?
I have a Gabb music plan for my child, but I do not want him to have photo texting. I also don't want him to have the Radio app (our local radio is filthy). Can I disable photo texting and radio, but keep Gabb Music?
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Parent access
How many adults can have access to a child's phone? I bought the phone for my daughter and if another parents downloads the app can they have the same access as I do being the account holder?
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Free month of service... isn't free?
Dear Gabb, Like many other Gabb customers this Christmas season, I connected my new Gabb phone to the MyGabb app before the deadline to receive the "free month of service." However, it appears that Gabb is charging taxes anyway despite the cell service itself being free. Can someone explain why this is? Why advertise a…
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How is one supposed to cancel our line? Gabb has been great but we need to cancel the service.
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
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Samsung Health App Requires Samsung Account
Hi I was very excited to see that you had approved the Samsung Health app and I was looking forward to pairing it up with my Galaxy Watch 4 except I need a Samsung Account to use Samsung Health. Naturally due to Gabb OS security policy I am unable to log in to my personal Samsung Account. Will Gabb eventually be creating…
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Standard Plan Apps
is it possible for you guys to add more apps to the standard plan rather than just the few available
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Setting up a child's profile
I purchased a watch for my granddaughter and my daughter's boyfriend's daughter. Two separate parents or contacts for the most part. I separate the accounts. My daughter already had set up profile accounts for both girls. I tried using the same information for my granddaughter that was set for the new account, its just…
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Update Card Information
I updated my credit card, but it keeps showing an error code. What do I do?
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Subscription on watches we don't have
Hi. I just looked at my billing and it looks like we have been paying for a subscription to 2 watches we haven't had for over a year. Please advise on how we can be refunded for the past 16 months. Also, my son's Gabb Watch 3 that he is currently using won't turn on. I've tried the factory reset, but I still didn't work.…
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Case delivered, but no phone?
Case was delivered today, but phone was not delivered with it. Are they not shipped together? If not, I have not received any notification about when or if the actual phone has been shipped.
