Picture messages

Ally
Ally Member Posts: 2
in Account Management

Is there a way to disable picture messages? I'd like to not be able to send or receive the

Comments

  • Reagan - Gabb
    Reagan - Gabb Administrator, Moderator Posts: 794 Admin
    edited March 12

    Hi @Ally,

    Great question! All of our Gabb Phones have 3 different monthly service plan options to choose from. In the photo below, you can see that the Starter plan does not include image and group texting. This is a great option for those who do not want the ability to send and receive pictures through text messaging.

    image.png

    If you wish to change the plan your device is currently on, you can! Follow these steps:

    1. Log into your MyAccount
    2. Select Manage to the right of Plan Details
    3. Choose Select under the Starter plan

    ‼️If you run into any trouble with this process, our amazing Customer Support team would be more than happy to assist. They can be contacted through chat at www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

    Hope this helps!

    -Reagan

  • Mommabear2horsegirl
    Mommabear2horsegirl Member Posts: 1

    We still have yet to get this working. We pay for the plan with photo texts and it never will send or receive them.

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