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I've been having a lot of trouble assigning tasks to my child's Gabb Watch since updating the MyGabb app a couple of weeks ago on my Android phone. I'm seeing the same tasks repeating hundreds of times in my app, but no tasks show up on her watch. Even when I assigning new tasks they don't show up on her watch. I tried…
On the watch my child is only able to use the pre-set texts. They will send with no issue, but when she tries clicking into the space to type nothing comes up (no key board or anything). I've gone through the steps of soft re-start and hard re-start listed online. Going as far as fully removing the watch from my app and…
I have a phone that runs Android version 12. I updated to the latest myGabb app on the Google Play store today, and after logging in, it opened to a map screen showing my son's location. At the bottom, it showed his Gabb 2 device, but when I click on it, it crashes. Anyone else have this problem and was able to fix it?
My child is unable to access the keyboard to send a custom text on his watch. When you click on the box to write a message nothing happens. If you click and hold a “paste” message appears. We’ve tried a soft reboot, hard reboot and checked for updates. Nothing has worked. Has anyone had a similar issue?
I've gone through the Gabb watch and now a phone with my oldest kid,and we have loved it so far. I'm starting to look at the watch now for my youngest. My problem is she has limb differences and has very small wrists, 5 inches to be exact. I'm trying to find the smallest size of the watchband + watch, as going much over…
Tried the cleaning, change of sockets, unpairing but now have a dead watch and it refuses to charge. Need a solution to fix this
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My daughter's watch is only 6 months old and we have nothing but issues ever since. Wish we hadn't committed to a 2 year contract. This past week it started randomly turning itself on and off, on and off, on and off. Constantly. To the point that it turns burning hot and we just shut it down and try again later. It's…
I’m trying to get support from Gabb and it’s proving difficult. When charging the watch, it is at 100% when on the charger but immediately reduces to 0% when removed
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