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My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
Looking at 3rd party chargers. Are they all compatible?
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
This discussion was created from comments split from: Gabb watch 3.
The voice text option is no longer working
on the watch it constantly says get to get my gab app on a parent phone and add this device. I have the gab app on my phone and keep attempting to add the device. It keeps telling me that the watch device is already paired and does not do anything except send me back on the watch to the same message. Therefore, I can’t get…
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
We are ~18 months through a 2-yr contract (on an older phone) and are interested in upgrading to the 4 Pro phone for our now-teenage daughter. However, the wording on the upgrade program is a little vague: how close to the end of the contract does one need to be before qualifying for a free device upgrade? A mere 25%…
As the parent of my child wearing the Gabb Watch 3, I dislike that I have to use my phone in order to check her location or configure the watch. Is there a web app to use in addition to the mobile app for Gabb Watch 3? The primary reason we chose Gabb was because it has a solid privacy policy and business model (at least…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
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