Compatibility with Galaxy Fit 3 Fitness tracker

Ktpyper
Ktpyper Member Posts: 1
edited November 8 in Gabb watches

Hi, my son has a gabb phone 4 Pro. We bought him a Samsung Galaxy Fit 3 Fitness tracker watch. We downloaded Samsung wearable and Samsung Health apps, which are both approved apps on gabbs list. However, when we try to pair the watch to his phone, we get a message saying, "Action not allowed. Setting is not available." Is there a way we can change the setting to allow the action for him to be able to use his new Fitness tracker?

Thanks for any insight.

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 565 Admin
    edited November 8

    Hello @Ktpyper

    Thank you for this post and for including a photo of the error you are receiving! The photo definitely helps to better understand. It looks like you are attempting to pair to the watch through the BlueTooth in the settings of the Gabb Phone. When pairing to this specific Samsung watch, the pairing happens inside the app itself. Here are the steps found on Google:

    • Download the app: Ensure you have the "Galaxy Wearable" app installed on your phone from the app store.  
    • Turn on Bluetooth: Activate Bluetooth on your phone.  
    • Open the app: Launch the "Galaxy Wearable" app.  
    • Select your device: Choose your Galaxy Fit 3 from the list of available devices.  
    • Follow prompts: Follow the on-screen instructions to complete the pairing process.  

    Hope this helps!

    -Reagan

  • KelKel118
    KelKel118 Member Posts: 2

    Did you ever get that watch to work? We’re trying to find a fitness watch that will work now that Fitbit won’t sync because we need a login screen on a browser.

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