Conversations across all topics.
I’m trying to get support from Gabb and it’s proving difficult. When charging the watch, it is at 100% when on the charger but immediately reduces to 0% when removed
Our automatic payment was taken but isn't reflected on the account. When I try accessing the billing link, it does not load. There are multiple "Errors" that pop up when going to other pages on the website.
I've been having a lot of trouble assigning tasks to my child's Gabb Watch since updating the MyGabb app a couple of weeks ago on my Android phone. I'm seeing the same tasks repeating hundreds of times in my app, but no tasks show up on her watch. Even when I assigning new tasks they don't show up on her watch. I tried…
I want to transfer my Gabb Phone 3 from an older child who recently went onto our regular plan with a new phone to a younger child, who is currently on Gabb Phone Plus. Before switching, I want the phone to be wiped so that the older kiddo's pictures and texts are no longer on the phone. The Gabb settings won't allow me to…
My son’s phone is broken and under warranty. I am trying to submit a claim online. When I get to the screen to submit a claim I get stuck at “Gathering claim data”.
Hi. We have a no phones in bed after 9pm rule. My sons phone js safely on the kitchen counter while my son is in bed at 1030pm. I got a notification that he entered a different zone. Checked the map and it says hes in the middle of a lake close to our home. Hopefully you can see why this is an issue and scary....
Discussions from all topics
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
My son has a pattern password, he can’t rember what it was and he has been logged out multiple times. I don’t know how he could change his password without knowing it. Just let me know if you guys can maybe erase his password or something.
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
I'm still having issues with adding certain apps to the Gabb Phone 4 Pro (Samsung A15 5G). I'm curious about how many other users are having the same problems getting certain apps to show up on the Gabb Phone after they have been Added. I can Add most apps from the Gabb App Store and they almost immediately appear in the…
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
My son has a gabb watch 3. And whenever he tries to set a timer, after the watch goes to sleep automatically, then gets woken up,it will display how much time is left on the timer at the bottom of the home screen but the timer will never go off and it will just display 0:00, until the timer app is opened again.
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
