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Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
We canceled our plan. Can I sell the Gabb device?
just noticed recently, not sure how long has been this way, but the messenger keyboard appears to allow emojis, and ones that are offensive, like the middle finger. Screenshot of what is on the Gabb phone keyboard screen
The MyGabb app has not been working for me at all today. It keeps forcing me to log in, then logs in, spins, says it cannot find my devices, then kicks me back out to the login screen. I’ve tried deleting & reinstalling the app multiple times, and restarting my iPhone. Has anyone else encountered this? Both my kids were…
When we were purchasing the phone for the upgrade, we had the option to select a 1-year contract but when we got the phone and started the upgrade process we were only given the option of a 2-year contract. Is this a bait and switch situation or can we actually get the 1-year contract like we selected when purchasing the…
As the parent of my child wearing the Gabb Watch 3, I dislike that I have to use my phone in order to check her location or configure the watch. Is there a web app to use in addition to the mobile app for Gabb Watch 3? The primary reason we chose Gabb was because it has a solid privacy policy and business model (at least…
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As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
Gabb Maps is not loading any of the information/map. I've deleted and reinstalled it as well…nothing changes. I'd like to see an update also with being able to download offline maps (similar to Google Maps). Can you explain if there is a bug or glitch going on?
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You just received your new Gabb Phone 4 or 4 Pro and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Phone YouTube video👈 Step 1: Pick your plan & activate service 📲New Line Pick your plan If you purchased your Gabb phone from gabb.com, you picked your plan at checkout. If you…
You just received your new Gabb Watch 3e and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Watch 3e YouTube video👈 Step 1: Pick your plan & activate service ⌚️New Line Pick your plan If you purchased your Gabb watch from gabb.com, you picked your plan at checkout. If you purchased…
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
We are ~18 months through a 2-yr contract (on an older phone) and are interested in upgrading to the 4 Pro phone for our now-teenage daughter. However, the wording on the upgrade program is a little vague: how close to the end of the contract does one need to be before qualifying for a free device upgrade? A mere 25%…
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