Conversations across all topics.
Just got the Gabb Watch 3 yesterday (yay)! I am listed as the primary contact, but when I try to upload my picture (tried choosing one from the library and taking a new pic) and change my display name to anything (Mom, Mama, Mommy, Ma, even Bruh!) I get an error that says "MyGabb Forbidden". I am using the Gabb app on an…
I just got my kids Gabb 3 watches 2 weeks ago and notice when I was trying to see their steps it always 0 even when I go to their watches and going to Gabb Go app to steps. Does anyone know what I need to do to fix this?
the watch can call out to me, but when I call the watch it says “call failed” when my son answers. I’ve tried every reset known to this watch and have troubleshooted for hours. Support asks me irrelevant questions and provides no solution. Help!
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
I upgraded my son's gabb phone to the 3 because his old one never worked, his text messages would not go thru, he couldn't receive calls on it...sadly this new phone isn't any better AND we can't figure out why the apps I've "added" never get added. We've tried for days...any helpful tips on how to get the apps to his app…
hello! We just got gabb watch 3s for both of our daughters. We added each of their watch phone numbers as approved contacts to each other. They are able to text message each other just fine but when they try to call each other, it says “your call cannot be completed as dialed please check your number and dial again”. I…
Discussions from all topics
The next level in clean music streaming for kids and teens is here. Introducing Gabb Music+ Gabb Music+ lets you search for artists and songs, build your own playlists, download music for offline listening and more. Check out our Gabb Music page for details. To get Gabb Music+ you can: Update your phone plan to an Advanced…
i woke up one day and turned on my gabb phone 3 pro is asking me for a 9 digit code, it claims "The device has been locked by Knox manage because of an OS compromise has been detected" it will work for a short period of time if i restart it but then lock again with the same message and code needed, have no idea why this is…
Gabb 3 watch will not power on at all. Was fully charged and just went blank/black screen. So frustrating and disappointing. Please help!
Got this issue with 3 watches. It vibrates when i put it on the charger, so i know the hardware is good. Doesn't vibrate when receiving a text despite the volume level. When I asked support, their answer was the same as every single other time I asked support: update the apps, reboot, do a factory reset.
I cannot seem to find the packet I used when setting the watch up with the QR code to be able to access more watch faces. Is there another way to get that? Or get new faces.
Brand new phone just turned it on and downloaded a few apps. My son is trying to set his own photo as the wallpaper, it doesn't give you that option. He's also try to crop his picture doesn't have any editing options either. How do we fix this ?
I just got the new Gab3 watch yesterday. I uploaded a bunch of contacts, set up safe zones, etc. I’m wearing it now walking around to see if things work the way it’s intended. I am clearly out of the safe zone and I have not yet received a notification on my personal cell phone.. can someone help?
I tap on it from the app dashboard and the watch, which is on the desk nearby, doesn't alert or ring. I thought the function of this button is to remotely find the watch if misplaced nearby. Like a Tile or an Airplay device. It's not working and volume is up and firmware is updated.
I am so frustrated with these watches! One watch is 6 months old, and the other watch we have had for 1 month. I talked to support several weeks ago because the location tracking is so delayed - either kid can be away from home for 20 minutes before I get alerted. Neither watch is tracking steps, one watch battery doesn't…
Explore articles and tutorials to answer your product questions.
Face-to-face connection made kid-safe.