All Discussions
Discussions from all topics
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Important System Update for Gabb Watch 3 / 3e
Hello all, We've released an important system update to all Gabb Watch 3/3e devices. This update includes important battery life enhancements, bug fixes experienced by some users, and performance improvements. To receive the update automatically, ensure your Watch is connected to Wi-Fi on your home network and connected to…
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Update to Gabb Messenger for parents on Android: Mange your child's approved contacts
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
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Introducing Gabb Music+
The next level in clean music streaming for kids and teens is here. Introducing Gabb Music+ Gabb Music+ lets you search for artists and songs, build your own playlists, download music for offline listening and more. Check out our Gabb Music page for details. To get Gabb Music+ you can: Update your phone plan to an Advanced…
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Introducing the Gabb Watch 3e
Now for sale on gabb.com Gabb Watch 3e is a system update to the Gabb Watch 3 that includes a simplified setup, improved GPS, and enhanced battery life. Gabb Watch 3 customers do not need to purchase a new Watch. With the latest update, all existing Gabb Watch 3 devices will be converted to Gabb Watch 3e 🎉 For more…
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Bluetooth Pairing with Gabb Watch 3
Hello everyone, We are working on supporting a new method to pair the Gabb Watch 3 with the MyGabb App. In the meantime, Gabb Watch 3 devices must be paired with the MyGabb App using Bluetooth. Attempting other pairing methods may result in failure. Please follow these steps to pair: Activate Your Watch: If you purchased…
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Introducing Gabb Phone 4 and Gabb Phone 4 Pro
📱Gabb Phone 4 The Gabb Phone 4 is the perfect first phone for kids. Designed to keep your kids connected, not addicted. No social media. No internet. Plans for every stage Starter plan: Unlimited talk and text Standard plan: Adds group/image texting and Gabb Music Advanced plan: Adds Gabb Music+ and mobile data Apps Pre…
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MMS messaging on Gabb Phone 4
Why can't my son send or receive MMS messages?
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Icons
Just got my sons watch but it doesn’t have all the icons it. We can’t call out or text because the icons aren’t on the watch. This is all it has and I can’t find any videos to help!
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Older audio messages won’t play
I was going through my daughters text messages - her and her friends mostly use audio messages back and forth. I was trying to play messages from Sunday and when I press play the screen jumps to a blank and then back to the main list of names. I have tried a few different messages and it keeps happening. There is a small…
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Gabb pro 4 messenger issue.
My son has the gabb pro 4 and when he pulls up gabb messenger all his text are now under "requests" none of his saved contacts are showing in messenger, however when he calls it shows all his saved contacts. The messenger keeps saying "gabb messenger has stopped" he isn't able to send or receive texts without having to…
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Text messages
I have reset updated and my daughter still cannot receive or type text messages on her watch.
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Gabb watch won’t pair to parent account app
we just received our sons new Gabb watch yesterday. I have tried multiple times to activate the watch through the MyGabb app and it will not work. The watch has populated a pairing code but I am never able to get anywhere on the app to pair it. I try to add the device and then select the watch 3. It says checking for…
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Gabb Watch 3 Overheating/Cool Down Issue
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
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Voice to text on Gabb Watch 3e
The voice text option is no longer working
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Gabb Phone 4 Pro Videos in messenger
Videos will not play in my daughter's Gabb 4 pro Gabb messenger. Only shows as a still image. Her friend has the Gabb 4 (not Pro) and videos work for her.
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Missing coin purchase on Gabb Go
New watch, so we're just figuring out how it works. My daughter just saved up enough coins to purchase a new pet, but after making the transaction, the coins are gone but the new pet doesn't show up. I realize Gabb Go is a really secondary feature of the watch, but the disappointment is significant for her, and the…
