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When we were purchasing the phone for the upgrade, we had the option to select a 1-year contract but when we got the phone and started the upgrade process we were only given the option of a 2-year contract. Is this a bait and switch situation or can we actually get the 1-year contract like we selected when purchasing the…
We canceled our plan. Can I sell the Gabb device?
You just received your new Gabb Watch 3e and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Watch 3e YouTube video👈 Step 1: Pick your plan & activate service ⌚️New Line Pick your plan If you purchased your Gabb watch from gabb.com, you picked your plan at checkout. If you purchased…
You just received your new Gabb Phone 4 or 4 Pro and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Phone YouTube video👈 Step 1: Pick your plan & activate service 📲New Line Pick your plan If you purchased your Gabb phone from gabb.com, you picked your plan at checkout. If you…
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
I added my ex-wife as an authorized user, but what does that mean? She can’t access my daughter’s stuff unless she is on my account. Is there some way for her to have parent access as well?
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As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
We recently upgrade my son's phone to the Gabb phone 4 Pro but I'm not sure what to do with the old one. It's still in pretty good shape, but I didn't receive any communication that it needed to be sent in.
My daughter's phone started duplicating group text messages and photos. Her phone will show a system update "importing messages" which shows that messages are being downloaded. Once this is finished, her texts are doubled - even tripled.
Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?
This discussion was created from comments split from: Gabb Messenger.
Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
I updated my credit card, but it keeps showing an error code. What do I do?
I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. We have tried to reset the phone but it keeps saying it and we have a sim card in it too.
I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
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