Conversations across all topics.
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
the location on my son’s phone is not working. It says that the location indicator is on, but it is not refreshing when he’s not right next to me. How can I fix this?
Discussions from all topics
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
my daughter misses out on her volleyball team chat because her phone cannot receive messages from email addresses. Does the latest phone support this? If not, we may need to cancel our service.
Hi Everyone, My daughter uses Duolingo to learn Hebrew, and now that she has a Gabb Phone Pro we decided to add the app to her phone. Unfortunately, no matter how much we try, we can't get the Samsung Keyboard settings to download a Hebrew keyboard, or any keyboard other than the 12 that came already downloaded on the…
I have tried a different charger and it will not charge this phone. The charger works on another gabb phone so its not the charger. The phone has not backed up since July of this year. Does it need a software update? How do I check that?
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Gabb Maps is not loading any of the information/map. I've deleted and reinstalled it as well…nothing changes. I'd like to see an update also with being able to download offline maps (similar to Google Maps). Can you explain if there is a bug or glitch going on?
How do we (parents) submit an app to be reviewed and approved for Gabb phones? I have an app in mind but don't see anywhere to submit it for consideration.
Hi, my son's Gabb Phone 4 arrived today but I'm having trouble getting it connected to my account, I keep getting an error message when I try to scan his QR code in the MyGabb app on my phone. We both have good signal and I've restarted his Gabb phone a couple of times now, which is what the app suggests when I get the…
My daughter's watch is only 6 months old and we have nothing but issues ever since. Wish we hadn't committed to a 2 year contract. This past week it started randomly turning itself on and off, on and off, on and off. Constantly. To the point that it turns burning hot and we just shut it down and try again later. It's…
I’m trying to get support from Gabb and it’s proving difficult. When charging the watch, it is at 100% when on the charger but immediately reduces to 0% when removed
I've been waiting patiently for over 2 1/2 months for my app requests to be addressed. Today my doctor asked me to add an investigational medication tracker app to the phone… if it's going to take over two months to hear anything back we will not be able to receive this medical treatment. The app is INFORMUS (formerly…
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
