Still Having Problems Adding Apps on Gabb Phone 4 Pro
I'm still having issues with adding certain apps to the Gabb Phone 4 Pro (Samsung A15 5G).
I'm curious about how many other users are having the same problems getting certain apps to show up on the Gabb Phone after they have been Added.
I can Add most apps from the Gabb App Store and they almost immediately appear in the Google Play Store on the phone then I can install them with no problem. Most of the time the apps will install automatically on the phone.
However, no matter how many times I've Added certain apps or Removed them the app will not show up in the Google Play Store on the phone. I spent about 30 to 40 minutes with Tech Support yesterday. They had me power the phone off and on again, reset network settings, Remove the apps, log out of my Gabb Account then log back in again and try to Add the apps again. No matter what we did the apps still would not show up in the Google Play Store on the Gabb Phone 4 Pro.
These are the apps I have Added from the Gabb App store that will not show up in the Gabb Phone's Google Play Store even after working with Gabb Tech Support. Even with a manual search in the Google Play Store app they are still not there.
Fetch Rewards (approved about 6 months ago)
Albertsons Deals and Delivery (recently approved)
Smart Things (approved about a month ago)
Voice Recorder & Voice memos (recently approved)
Barnes & Noble (recently approved)
SeatGeek - Tickets to Events (recent)
Amazon Kids (no longer in the app store)
Is anyone else having this problem with these same apps?
Thanks in advance for your input.
Comments
-
I have enabled several apps for my son’s phone, but we cannot find a play store app to download them to the phone. Where can we find the apps to download now?
0 -
I haven't been able to download ANY of the apps since upgrading my son's phone in November. I get an error message every time so can't even get to downloading anything. CS has been no help saying they are "working on it"
0 -
Hi everyone!
Thank you for commenting on this post. Sorry to hear you're all experiencing some trouble fully downloading these apps. Thank you for working with our Customer Support team to troubleshoot this and escalate the issue.
Our team has been made known about these reports and are working to find a fix. We would love to see more comments on this post as well as reports to our Customer Support. You can contact them by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.
All updates will be added to this thread.
Thank you!
-Reagan
0
