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My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
My daughter just got her Gabb 4 pro phone yesterday, and we can't send any text's or make any calls, I talked with a Gabb Support person and they're sending us another Sim card. But I'm not convinced that that's the problem. Any Idea's? Every time I try to send a text it says "failed to send" And I have 2 or three Internet…
Hi, my daughter's phone 4 Pro is stuck on the September 2024 security patch and hasn't received any patches since we received it. It is connected to WiFi and charger every night. The Software Update page shows it last checked for updates yesterday, and all buttons on the page are disabled (grayed out). Please advise: *…
how do I enable location sharing for my sons phone? It says that it can be enabled by admin.
Placed order on 6/22/25. Trying to find out when we will receive the phone.
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
My son has recorded songs on the watch, but I can’t figure out how he does it as well as how he retrieves the songs? Any idea? Some of the songs are inappropriate unfortunately, so I want to delete them.
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
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