Conversations across all topics.
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
This discussion was created from comments split from: Gabb Messenger.
We recently upgrade my son's phone to the Gabb phone 4 Pro but I'm not sure what to do with the old one. It's still in pretty good shape, but I didn't receive any communication that it needed to be sent in.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
My son has recorded songs on the watch, but I can’t figure out how he does it as well as how he retrieves the songs? Any idea? Some of the songs are inappropriate unfortunately, so I want to delete them.
Placed order on 6/22/25. Trying to find out when we will receive the phone.
Discussions from all topics
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
Gabb Maps is not loading any of the information/map. I've deleted and reinstalled it as well…nothing changes. I'd like to see an update also with being able to download offline maps (similar to Google Maps). Can you explain if there is a bug or glitch going on?
On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. He is really interested in the…
I created my son a teen Venmo account through my personal Venmo account but I am unable to log him in on his Gabb phone using his phone number. When it ask for a code to be sent to his number to clarify it’s the right person the text message never comes through on his phone. How do I fix this?
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
I requested an app, and it said "Congrats, your app has already been added!" Well, I keep going back to check, but the app isn't there.
Hi, If I wanted my child to “take a break” from an app by removing it, but without deleting its data, is that possible? Thanks
Meet Mobile: Swim is an approved Gabb app. We downloaded and installed it on my son's Pro 4 phone. Unfortunately, when he runs the app, it asks for the annual subscription payment. When I (the father) enter the CC info, it attempts to use GooglePay or PayPal, which is blocked, so we are stuck. Is there a way other's have…
I'm hoping to see an update for the weather app. I'd like to have included: national and local weather forecast for cities, weather radar, reports, and lastly hurricane coverage. I also do not get notifications at all from the app, as I do believe it's blocked. I would appreciate if that could be changed as well. I really…
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.