Conversations across all topics.
Thank you so much for approving the app for my son’s work. Me and my husband love how safe your phone is and how much you help us.
I've gone through the Gabb watch and now a phone with my oldest kid,and we have loved it so far. I'm starting to look at the watch now for my youngest. My problem is she has limb differences and has very small wrists, 5 inches to be exact. I'm trying to find the smallest size of the watchband + watch, as going much over…
My child is unable to access the keyboard to send a custom text on his watch. When you click on the box to write a message nothing happens. If you click and hold a “paste” message appears. We’ve tried a soft reboot, hard reboot and checked for updates. Nothing has worked. Has anyone had a similar issue?
it is “approved” but I cannot sign into my account bc it says I cannot access the URL. Would love to load money on an account so my son can purchase food while out with other families.
I've installed the app as the admin but the location services says it isnt on, even though location services are always on for a Gabb Phone. Need help getting advances access to the app on my daughters phone so maybe I can configure it propperly. I've found that if the app developer and gabb dont have the app fine tuned…
I have a phone that runs Android version 12. I updated to the latest myGabb app on the Google Play store today, and after logging in, it opened to a map screen showing my son's location. At the bottom, it showed his Gabb 2 device, but when I click on it, it crashes. Anyone else have this problem and was able to fix it?
Discussions from all topics
Why is the app library so limited, with only certain approved apps available? I understand the intention is to protect my child, but as the adult, I’m the one accessing and managing it. I’d like to know why we can’t choose apps freely from the entire Play Store—especially since we’re capable of researching and evaluating…
I created my son a teen Venmo account through my personal Venmo account but I am unable to log him in on his Gabb phone using his phone number. When it ask for a code to be sent to his number to clarify it’s the right person the text message never comes through on his phone. How do I fix this?
How do we (parents) submit an app to be reviewed and approved for Gabb phones? I have an app in mind but don't see anywhere to submit it for consideration.
Gabb Maps is not loading any of the information/map. I've deleted and reinstalled it as well…nothing changes. I'd like to see an update also with being able to download offline maps (similar to Google Maps). Can you explain if there is a bug or glitch going on?
I've been waiting patiently for over 2 1/2 months for my app requests to be addressed. Today my doctor asked me to add an investigational medication tracker app to the phone… if it's going to take over two months to hear anything back we will not be able to receive this medical treatment. The app is INFORMUS (formerly…
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
Hi, my son has a gabb phone 4 Pro. We bought him a Samsung Galaxy Fit 3 Fitness tracker watch. We downloaded Samsung wearable and Samsung Health apps, which are both approved apps on gabbs list. However, when we try to pair the watch to his phone, we get a message saying, "Action not allowed. Setting is not available." Is…
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. He is really interested in the…
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