Teen Venmo

HannahT · 2024-09-13T18:29:56+00:00

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I created my son a teen Venmo account through my personal Venmo account but I am unable to log him in on his Gabb phone using his phone number. When it ask for a code to be sent to his number to clarify it’s the right person the text message never comes through on his phone. How do I fix this?

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Reagan - Gabb

Hello @HannahT,

Great question! There are a few different things that could be causing the text message with the code to not be received on your Gabb Phone 4 Pro. Here are some steps to help:

Parent-Enabled Contact Management in Gabb Messenger Parent:
1. Temporarily turn off this feature off. The Parent Enabled feature in Contact Management only allows approved contacts to contact the device, it will not allow the text to come through.
Check Requests in Gabb Messenger On Gabb Phone Pro:
1. Open your Gabb Messenger app and navigate to "Requests" next to "Messages"
2. You will see the code from Venmo on the Gabb Phone Pro Request tab

Hope this helps!

-Reagan

OxMom

These directions do not help on a Gabb Phone 4 (NOT pro) and I'm having the same issue. How do I get the link from venmo unflagged so my son can use it on his phone? Is it possible?

Gabb Product

Hello @OxMom,

Sorry for any confusion with this situation. We would be happy to help clarify. The Gabb Phone 4 does not have access to Venmo as the Gabb-Reviewed apps are not a feature included to the Gabb Phone 4. The Gabb-Reviewed apps are only available to our Gabb Phone 3 Pro and Gabb Phone 4 Pro.

When signing up for Teen Venmo, ensure you have checked the requests tab in the Gabb Messenger on the Gabb Phone as well as Gabb Messenger for Parent on the parent phone. You will find the code and necessary link to get the Teen Venmo account set up as long as the Parent-Approved Contact Management feature is not enabled. This has been tested successfully on multiple accounts.

Thank you!

-Gabb Product Team

msloan

hello, I have set up a teen venmo on my own phone/venmo account. Now I am trying to login on son's Gabb 3 pro but since I can't click the "join" links that come through on text, we can't seem to set it up. Can you advise?

SLL

Has anyone been able to connect their teen Venmo account to the Gabb Pro 3 phone? I have seen some questions regarding this but no answers. The app is available to download but without the ability to “click on” the invitation, it remains unuseable.

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