Transfer phone number

Brad

I need a 4 digit pin to transfer our number to a Puretalk account

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Reagan - Gabb

Hi @Brad,

When Porting-Out your Gabb Phone number to a new carrier, they will ask for this information:

Gabb Account number
Name of the account holder
Listed home address
Listed contact number
Security PIN (same thing as the "transfer pin")

All this information can be found in your MyAccount by logging in at Gabb.com and selecting "Account Information". Everything you'll need to complete the Port-Out is included there.

Hope this helps!

-Reagan

Tom_Szy

I cannot find the Security Pin on my Account Information page anywhere.

Reagan - Gabb

Hi @Tom_Szy,

Sorry to hear you're experiencing some trouble finding your Security Pin. If you follow the steps in the comment above, you will come to this page at Gabb.com/account. You can see in the photo below where to find your Security Pin under Security Information.

Hope this helps!

-Reagan

Tom_Szy

Thank you, Reagan. I hate to be a pain on this, but for some reason, when I click on Account Information, I only get the Dashboard. It won't come up to the page you show. I've tried it several times - all the other pages work just fine; it's only the Account Information page that's not showing up.

Reagan - Gabb

@Tom_Szy,

So sorry to hear you're experiencing this!

Here are some troubleshooting step that might help with this:

Try accessing your MyAccount on a different device.
Open a "Private Tab" or "Incognito Tab"
1. Open on a Private Window on a iPhone - Safari + Tab + Swipe to Private + tap the tab
2. Open on a Private Window on MacBook: File + Private Window
3. Open an Incognito Tab on Android: Chrome + More + New Incognito tab
4. Open an Incognito Tab on Windows, Linux or Chrome OS: Press Ctrl + Shift + n

-Reagan

Tom_Szy

Thank you, Reagan. That worked. Appreciate the assistance.

Reagan - Gabb

@Tom_Szy,

That's great to hear!

Thank you for updating this post and letting me know that troubleshooting worked🎉.

-Reagan

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