I have tried a different charger and it will not charge this phone. The charger works on another gabb phone so its not the charger. The phone has not backed up since July of this year. Does it need a software update? How do I check that?
Hi @meshed,
So sorry to hear that you are experiencing issues with your Gabb Phone 3 Pro not charging. That is so frustrating as you did troubleshooting with your charger. It's great to see that you were able to contact our Customer Support to get a replacement device ordered and shipped out to you.
Thank you for working with our team to get this resolved!
-Reagan
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