Every time my son tries to log into one of these applications, it just tells him that something went wrong. When he tries to use SSO, it kicks him out and so he can't use these apps, therefore they are useless on a Gabb Phone.
Hi @K_Rich1,
Thank you for this post! So sorry to hear you're having some trouble with these apps. Our team is aware of the new error happening with Family Tree and are personally working with the developers to ensure the app is compatible with our system. An update will be posted here as soon as we have more information.
Concerning the Schoology and Campus Student app, we have not seen reports of this and would love more information to help us investigate. @K_Rich1, please contact Customer Support by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.
Thank you!
-Reagan
Same issue here. Can't login via schoology on the Gabb phone. Tried to login via account and via the school selection. It's clearly making a connection because it can find the school name. It's just the user creds are passing through. I get the message 'invalid user name or password' message - BUT these are correct as I am logged into Schoology directly on our school laptop. I tried the full qualifed user name and just the user name.
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