Replaced Broken Phone

Jamalcov1

Hi, I ordered a replacement phone for my grandson. I paid the $60 replacement fee. I havent seen or heard anything else from GABB. What is the process when replacement devices have been ordered? #stillwaiting🤔

Reagan - Gabb

Hi @Jamalcov1,

Thank you for making this post! So sorry to hear that you have not received any information on your replacement order. Here are a few places to look up your order information:

1. Search through your email and ensure you check the Junk or Spam folders.
2. "Your Orders" in your MyAccount online.
   1. Log into your MyAccount at Gabb.com
   2. From the Dashboard, scroll down to "Your Orders"
3. Our amazing Customer Support would be happy to look into the status of the order for you. You can contact Customer Support by Live-Chat HERE, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

Hope this helps!

-Reagan