Gabb Phone 4 Photo App

System
System Administrator Posts: 7 Admin
edited August 21 in Gabb phones
This discussion was created from comments split from: Where is the Gallery app on Gabb phone 4 pro?.
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  • Ecshaw
    Ecshaw Member Posts: 2
    edited August 22

    @ReaganKowal we have the gabb phone 4, and there is no “Gallery” app on the phone or available in the App Store. there is just the Photos app, and the only option in the three dots menu when a photo is selected is “delete”. How can we add photos to Contacts?

  • snoopymama
    snoopymama Member Posts: 2

    we just got a Gabb PHone 4 and do not have the Gallery app, can't navigate to the Knox e Fota App and don't have google play store. we want to add pictures to contacts like many others on this post. howdo we do this? we are new to Gabb but there seem to be a lot of bugs with the phone.

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 414 Admin

    Hello @snoopymama,

    The Gabb Phone 4 and Gabb Phone 4 Pro have different features. The Gabb Phone 4 has the Photos app only.

    To add a photo to a contact, please follow these steps:

    1. Navigate to the desired contact
    2. Select the pencil icon
    3. Select camera
    4. Choose a photo

    Hope this helps!

    -Reagan

  • System
    System Administrator Posts: 7 Admin
    edited August 21
    This discussion was created from comments split from: Gallery not available from Contacts - Gabb Phone 3.
  • LUse514
    LUse514 Member Posts: 2

    @ReaganKowal i followed your instructions and when it opens the selected photo, there’s nothing to “confirm” that you want that photo. Please advise. Thanks

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 414 Admin

    Hi @LUse514,

    Thank you for this comment! So sorry for any trouble this has caused. Our team has been made aware of this error and is actively looking into getting this resolved. They don't have a set date of when this will be made available at this time but I would be more than happy to update this thread as soon as it is added.

    Thank you for your patience!

    -Reagan

  • AmyC
    AmyC Member Posts: 2

    Regarding the many issues posted above with the Photos app, it would be great to get a clear understanding of when this will be resolved and. It would also be great if your online chat agents were better informed on how to respond to this issue. I just waited nearly an hour on the chat just to be told simply "I'm sorry but the devices are unable to edit photos. I'm very sorry for any inconvenience…"

  • MKSmith
    MKSmith Member Posts: 2

    I agree with the above comment. My daughter just got her Gabb Phone 4 “upgrade” today and it’s pretty frustrating to learn she cannot do something simple like add a picture to a contact.

  • Katie123
    Katie123 Member Posts: 1

    I recently bought the gabb phone 4. Not pro. And having the same issues with the photo app as everyone else. Looks like the issue was fixed for the Pro phone by adding the gallery app but what about for just the 4 phone? She cant assign pics to contacts or edit pics in the photo app. Is this being fixed?

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