Samsung Health App Requires Samsung Account

BrandonT
BrandonT Member Posts: 25
in Account Management

Hi I was very excited to see that you had approved the Samsung Health app and I was looking forward to pairing it up with my Galaxy Watch 4 except I need a Samsung Account to use Samsung Health.

Naturally due to Gabb OS security policy I am unable to log in to my personal Samsung Account.

Will Gabb eventually be creating Samsung Accounts for users or are we just out of luck with this app?

Thanks for all you do.

Brandon

Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 717 Admin

    Hello @BrandonT,

    Thank you for this post and sharing this experience with the Samsung Health App. Reports like this help our team investigate these type of situations. 

    This information has been given to our team to investigate. They are working with the developers of the Samsung Health App to help get this resolved. We will update this post when we have new information from them.

    We'd love to see any more reports of this commented on this post to continue to help us look into this. The more reports we have the better!

    Thank you!

    -Reagan

  • Bettyboot2
    Bettyboot2 Member Posts: 1

    Is there any update on this.. this does restrict alot of health features of the watch and also doesn't allow samsung pay without an account to log into.

  • Btesene
    Btesene Member Posts: 1

    This is disappointing for sure. We bought our girls Samsung watches based on the fact that Samsung Wearable and Samsung Health apps were available. Turns out not all of the watch features will work ( no way to add apps to the watch) and Health won't work at all. I can't help feeling duped.

  • BrandonT
    BrandonT Member Posts: 25

    My Samsung Watch 4 has some basic features that work such as step counting and alarms and stuff so I can still use it but it's still a standalone device and I am unable to import data to the phone so tracking my sleep is no good or setting goals.

    That being said, Gabb has managed to create a limited/restricted Google Account for the Gabb Phones so there must be some way to create a limited Gabb type Samsung account. I really don't care if I can sync up to my personal Samsung account I just want o be able to use a Samsung account across my Gabb devices.

    Please update us on this asap Gabb.

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