No order confirmation?

Jlwardfam
Jlwardfam Member Posts: 1
in Account Management

Hi, I placed an order last night (Black Friday) & see where the money came out of my account but got no confirmation email or anything showing my order was placed. I don’t see anything in my account under orders. I just got a confirmation email that my accessory shipped but that the only communication so far. Please help confirm my order. Thanks, Lisa

Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 636 Admin

    Hello @Jlwardfam,

    Thank you for your post and question! Sorry to hear you're not seeing that order confirmation email. It's great to check your Spam or Junk section of your email to see if it may have ended up in there. If you do not see that order confirmation email there, our amazing Customer Support team can re-send that email after verifying your account. Customer Support can be contacted through Live-Chat at www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

    Hope this helps!

    -Reagan

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