Gabb Phone 4 battery

kfh
kfh Member Posts: 1
edited December 2024 in Gabb phones

I just bought a new Gabb phone 4. I completely charge it at night. By the morning it is down to 42

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 731 Admin
    edited January 21

    Hi @kfh,

    Sorry to hear you're experiencing some trouble with the battery life on your Gabb Phone 4. Here are some troubleshooting steps that can help:

    1. Close apps:
      1. Ensure all apps are closed and not running in the background before plugging the phone in at night
    2. Reset the Gabb Phone 4:
      1. Open Settings App -> System -> Reset Options -> Reset Wifi & Bluetooth
      2. Open Settings App -> System -> Reset Options -> Reset App Preferences -> Reset Apps
      3. Open Settings App -> System -> Reset Options -> RESET SETTINGS
    3. Reset with Customer Support:
      1. If the above troubleshooting steps do not help, our Customer Support can look further into this to help fine a solution.
      2. Customer Support can be contacted by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

    Hope this helps!

    -Reagan

  • Littleklh1011
    Littleklh1011 Member Posts: 1

    I bought a new Gabb Phone 4 for my son and the battery dies so quickly. After charging all night, it won’t even hold a charge all day with minimal use.

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 731 Admin

    Hello @Littleklh1011,

    So sorry to hear you're experiencing issues with the battery life on your Gabb Phone 4. Your post was merged into this one as others have asked a similar question. Check out this post for troubleshooting steps.

    Thank you!

    -Reagan

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