Why is my phone deactivated?

Sandrine
Sandrine Member Posts: 1

I bought the 4 pro for Xmas, and tonight it stopped texting, can’t call with it. I checked on my dashboard and it says it’s deactivated and need to contact support. What happened?

Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 705 Admin

    Hi @Sandrine,

    Thank you for this post and for expressing your concern with this situation. So sorry to hear that your line was disconnected. It's great to see that you were able to get in contact with our amazing Customer Support to activate the line and get your device up and running again.

    Thank you for working with our team to get this resolved!

    -Reagan

Gabb Help Center

Explore articles and tutorials to answer your product questions.

Visit Help Center