iMessage number can't disassociate.

skdad
skdad Member Posts: 1
in Gabb watches

The number we were assigned is tied to someone's Apple ID, and I cant receive the code I need from the apple self help process. How long will the support wait be 3 hrs? Can you let me know when it's a more feasible time for me to reach out? All family members except myself are Apple, and can't send messages. Watch won't be useful until this issue can be resolved.

Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 717 Admin

    Hi @skdad,

    Thank you for this post. Sorry to hear that you were experiencing trouble with deregister your phone number from iMessage as it was previously a phone number assigned to an iPhone. It's great to see that you were able to get in contact with our Customer Support to assign a new phone number to your Gabb device.

    Thank you for working with out team to help get this resolved!

    -Reagan

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