3 new gabb watch 3e, activated but wont receive call/text
I bought 3 watches for our kids for Christmas. We activated them, but they won't connect to the service anymore. The time is wrong, and when I look at the info on the watch, it says the mobile number is unavailable on all 3. They cannot send a text or call, and when my husband and I try to call, it says, "This user has a voicemail box that is not set up; please try again later." I am about to return them and go a different route.
Answers
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Hi @kbess89,
So sorry to hear about this experience you had. It's great to see that you were able to get in contact with our Customer Support team to find out that you do not have coverage in your area.
Thank you for working with our team to get this issue resolved.
-Reagan
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My daughter can’t receive calls, what can we do?
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