deleting messages?

Joanne

I got my son a Gabb watch for Christmas. I've noticed that he can delete his messages that he receives or sends. Is there a way to turn that feature off? I don't want him to be able to delete messages.

thanks.

Reagan - Gabb

Hi @Joanne,

Great question! Parents can use the Gabb Messenger for parents app to control the deletion settings for your child’s messages. You can allow your child to delete messages instantly, after 30 days, or never.

Follow these steps to set up deletion settings for your child:

1. Log in to the Gabb Messenger for parents app from your (parent’s) smartphone. 
2. Tap Controls at the bottom of the screen.
3. Tap the profile of the child you want to manage deletion settings for.
4. Tap Deleting Settings. 
5. Select the radio button next to the deletion setting you want. Your selection will be saved automatically.

You can learn more in our Help Article HERE👈

-Reagan

Joanne

So do parents need to have MyGabb app and Gabb Messenger app? I was just texting my son. He has a WATCH not a phone. Or is Gabb Messenger just for phones?

thanks for your help.

Reagan - Gabb

@Joanne,

Sorry for the confusion. The steps above do only apply to the Gabb Phones and not the watch. This is great feedback that has been sent to our team for a potential future update.

Thank you!

-Reagan

Joanne

Thank you for clarifying.

Ashleyd_23

Has there been an update on the deleting of messages on the GABB WATCH?

Ashleyd_23

Has there been any updates for managing deleting messages on the Gabb WATCH?

Reagan - Gabb

Hi @Ashleyd_23,

Thank you for your comment on this post. At this time, our team does not have an update on this requested feature. You and several other customers are eager for this to become a feature on their Gabb Watches. To help our team better understand the need for this feature, please up vote and comment on our "Monitoring text messages on Gabb watches" in our Feature Idea section of the Discussions Forum HERE👈

Thank you!

-Reagan