PowerSchool App

Tellswoman1
Tellswoman1 Member Posts: 5

This is an approved app but when we try to access it on our Gabb phone 4 pro we are getting an error message that says “your device is not connected to the Internet sign in to PowerSchool mobile is unavailable.”

has anyone else had trouble with this?? Any help would be appreciated. Thank you..

Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 751 Admin

    Hi @Tellswoman1,

    Thank you for this post and for reporting this error! This information has been given to our team who handles all our parent approved apps. They will be actively looking into this to help get this resolved.

    Thank you!

    -Reagan

  • DaughteroftheKing
    DaughteroftheKing Member Posts: 2

    following. My Gabb phone says the URL is blocked

  • DaughteroftheKing
    DaughteroftheKing Member Posts: 2

    mine says URL is blocked

  • Acrock08
    Acrock08 Member Posts: 2

    Has there been any progress on this? I've chatted and talked to people on the phone about this issue and I've been directed to the powerschool team, but they can't help me either because I'm not technical support for the district. The district says they don't do anything with the app, so they redirect me here. I'm just being pushed from one person to another. The whole point of getting a phone like this is to make managing apps easier for parents. This is definitely not easier. I've spent a ton of time and energy just trying to get this one app to work. Please! Someone that knows how this app works and why it isn't working for us help a "not-tech savvy" mom out!

  • Acrock08
    Acrock08 Member Posts: 2

    Has there been any updates on this? I've chatted and talked on the phone from support for hours and then been redirected to powerschool only to be told that they can't help me because I'm not technical support. So I called the district powerschool and they say they don't do anything with the app and redirect me to you. I've been passed around and no one can answer my questions. This was supposed to be easier at managing apps, and the hours I've spent trying to get this one app installed is definitely NOT easier. Please! Help a "non-tech savvy" mom out!!!

  • TeamWainman
    TeamWainman Member Posts: 1

    Same - I upgraded my son's plan so he could access the ADP app which his work uses for scheduling. Every time he tries to check his schedule, it tells him that the URL is blocked. It's not worth upgrading if he can't use the app.

  • MCGerman
    MCGerman Member Posts: 1

    My son is able to get the Power School app on his phone, but when he tries to log in, it tells him he’s not connected to wi-if even though he is. Anyone have this same problem and work through it? The reason I moved forward with Gabb is because powerschool was an approved app so I was confident he’d be able to track his school work on his phone. It’d be really great to solve this problem!

  • melisarm
    melisarm Member Posts: 2

    Following as we are having the same problem.

  • melisarm
    melisarm Member Posts: 2

    following

  • HPostma1
    HPostma1 Member Posts: 1

    My child is unable to access the powerschool app. It says "not connected to internet" but this is the only app that isnt working. Other apps that use internet are working. I've reset my network settings, disconnected and reconnected my wifi, and re-downloaded the app with no solution. As phone touted for kids, being able to access their school info is the most important. It worked fine on gabb 3 but will not work on gabb4. Just got run around when I chatted customer service. Any other suggestions?

  • Bwake
    Bwake Member Posts: 1

    following. I did the upgraded phone so he didn’t have to use mine to check PowerSchool

    With school

    Every day!!! Please help

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