Venmo

Pgabb
Pgabb Member Posts: 5

Hello, we have tried to load the Venmo app several times, but never get the activation code sent. Has anyone else experienced this?

Answers

  • Reagan - Gabb
    Reagan - Gabb Administrator, Moderator Posts: 793 Admin

    Hi @Pgabb,

    This is a good question!

    Do you have the "Parent-Managed" contacts feature enabled? The activation code text message will not receive to the Gabb phone if that feature is enabled as this feature blocks any texts from being received to the device that are not approved contacts.

    parent managed.jpg

    To get round this , temporarily select "Child-Managed" in your Gabb Messenger app on your parent phone. Follow the prompted steps to sync the Gabb phone, then go through the steps in Venmo again. You will receive the text after following these steps.

    child managed.jpg

    Once you finish setting up Venmo, you can switch back to the "Parent-Managed" option in the Gabb Messenger app. Hope this helps!

    -Reagan

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