Prodigy app

Megank
Megank Member Posts: 1
in Gabb phones

looks like there’s a problem with the prodigy app signing in. Is there any time frame to get this working?

Comments

  • Reagan - Gabb
    Reagan - Gabb Administrator, Moderator Posts: 804 Admin

    Hi @Megank,

    Thank you for starting this discussion! Sorry to hear you're experiencing some trouble with one of our 3rd party apps. Our team haven't seen this reported so they have not had the opportunity to investigate this.

    It would help tremendously if you would be willing to escalate this bug to our Customer Support team as we will need information to properly investigate. Please contact Customer Support by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT

    Thank you!

    -Reagan

  • RondiJ
    RondiJ Member Posts: 1

    I have also been having an issue with my child not being able to sign into prodigy on her Gabb phone for over a month now, I just didn’t know how/where to report this issue.

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