Error popups online, weird email sent, and cell connectivity issues

Dawnily54

What's going on Gabb?????? 3-4 Error popups when I login to the online account, I got an email saying I have a dawnily24 phone account and I don't:

dawnily24's text has been flagged as high risk and should be reviewed immediately.

And I can't send pictures any faster than 45seconds. Surprised that haven't "failed"….

Reagan - Gabb

Hi @Dawnily54,

So sorry this is happening! This sounds extremely frustrating. Here is a troubleshooting step that might help with this:

• Open a "Private Tab" or "Incognito Tab" 
  • Open on a Private Window on a iPhone - Safari + Tab + Swipe to Private + tap the tab 
  • Open on a Private Window on MacBook: File + Private Window
  • Open an Incognito Tab on Android: Chrome + More + New Incognito tab
  • Open an Incognito Tab on Windows, Linux or Chrome OS: Press Ctrl + Shift + n

Once you have the new tab up, try logging into your MyAccount again. If you continue to have trouble with this after these troubleshooting steps, you can contact our amazing Customer Support team by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT. They will be able to quickly get your account information updated. 

Thank you!

-Reagan