Gabb Messenger

trista_nicole22

Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?

Reagan - Gabb

Hi @trista_nicole22,

Thank you for making this post and sharing the issue you are experiencing with your Gabb Messenger app. So sorry to hear about this. Apologized for any trouble this is causing you. Here are some troubleshooting steps to help:

1. Sync Messenger Settings on Gabb Phone 4 Pro
   1. Open Gabb Messenger on Gabb Phone 4 Pro
   2. Select Settings
   3. Select Troubleshooting
   4. Select Sync Settings
2. Reset Setting on Gabb Phone 4 Pro
   1. Open the Settings app on Gabb Phone 4 Pro 
   2. Scroll down to General management 
   3. Select Reset
   4. Select Reset all settings

If you are still experiencing trouble with this error after following these troubleshooting steps, please escalate this information to our Customer Support by Live-Chat through www.gabb.com, or by phone call at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

Hope this helps!

-Reagan