Best Of
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Re: Gabb contact approval doesn’t work
We had the same issue, but after adding a few contacts at different times, it appears that they do show up on parent app as a child’s contact list in 24-48 hour period after adding it to child’s phon…1 -
Re: Gabb 3 watch not tracking steps
its working for us now! Thanks!1 -
Re: Gabb 3 watch not tracking steps
Hi @Jensencru, Sorry to hear you are experiencing trouble with the step counter after the troubleshooting steps above. The Sync @LauraJones referred to is done by our Customer Support team. They are …1 -
Re: Gabb came out with a Gabb Phone 4 Pro. I recently got the Gabb Phone 3 Pro what's the difference?
We have a Gabb Phone 3 Pro as well. It's very similar to the Gabb Phone 4 Pro that was just released. Looks like the following differences: Gabb Phone 3 Pro is a Samsung A13. Gabb Phone 4 Pro is a Sa…1 -
Re: Why is this so difficult?
Same thing happened to me as well. And also the watch has been overheating. The GPS has not been updating, the teach also reset the watch 3. I just find this inconvenient for me. They tried so many t…2 -
Why is my kid not able to send a message
I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. We have tried to reset the phone bu…1 -
Re: Gabb 3 watch not tracking steps
Hello everyone! Thanks for your posts. As of today 6/21/24 we've released an update to help improve inaccurate step counts on the Gabb Watch 3. To receive the update, update your Gabb Watch 3 softwar…1 -
Re: We've love summer with our watch - does anyone wish they could draw more accurate "safe zone" areas?
Hey @Keith and @HollyBowman22 We love that you guys are enjoying summer and having your kids outside more! We love hearing that your Gabb Watch 3s have been a good addition to your families this summ…1 -
Re: Gallery not available from Contacts - Gabb Phone 3
Hi @DonkeyFace, Good question here! The "Gallery" button that would assign a contact photo on the Gabb Phone 3 Pro is temporarily disabled to help eliminate internet access. To assign a pic…2 -
Re: My child accessed YouTube and the internet through an app I approved...
Hi @rmak , We are so sorry to hear about the experience your son had with the Greenlight App on the Gabb Phone 3 Pro. With any 3rd party app, there are risks involved, which we state within our on ou…1