myGabb app crashes with latest upgrade

I have a phone that runs Android version 12. I updated to the latest myGabb app on the Google Play store today, and after logging in, it opened to a map screen showing my son's location. At the bottom, it showed his Gabb 2 device, but when I click on it, it crashes. Anyone else have this problem and was able to fix it?

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Comments

Reagan - Gabb

Hi @gabMom,

So sorry to hear you experiencing this error when activating your device. It's great to see that you were able to get in contact with our amazing Customer Support to get your device activated properly.

Thank you for working with our team to help make this right!

-Reagan

gabMom

Yes, your Customer Support was very helpful - thank you! The watch is working great now!

Reagan - Gabb

Thank you, @gabMom! We love to hear this💙

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