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I'm trying to upgrade to the Gabb Plus advanced account and every time I try it says: "Undefined array key "new_sku"" Any idea why or how to fix it?
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
This discussion was created from comments split from: Gabb Messenger App Crashing.
I have been looking at the website and these threads for at least half an hour and this is still NOT clear. If I let my original one year contract run its course, will the service lapse without additional charges? I need to make sure that my son's watch's contract will NOT be renewed and that we will NOT be billed beyond…
I just purchased a watch from Gabb.com and used the "Buy with Prime" option for shipping. It says my service is active, but I cannot pair the watch to the phone app. I keep getting the message to pick my plan/activate my service. When I try to do this, it says that my service is already active and to use the app. Has…
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Hello everyone, We are working on supporting a new method to pair the Gabb Watch 3 with the MyGabb App. In the meantime, Gabb Watch 3 devices must be paired with the MyGabb App using Bluetooth. Attempting other pairing methods may result in failure. Please follow these steps to pair: Activate Your Watch: If you purchased…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
Just got the Gabb Watch 3 yesterday (yay)! I am listed as the primary contact, but when I try to upload my picture (tried choosing one from the library and taking a new pic) and change my display name to anything (Mom, Mama, Mommy, Ma, even Bruh!) I get an error that says "MyGabb Forbidden". I am using the Gabb app on an…
I was able to get in this morning. I enrolled a new phone and now have it working. A few hours later I tried to enroll a second phone, but now unable to log in. When I put in my user name and password, it brings me right back to the login page. Putting in a wrong password gives me an error. I updated the app. Updated the…
I have set up quiet times for all 4 of my kids then my kid gets a text during church when it was set to quiet time. I know I’m not missing a step in setting it up it’s just not syncing the quiet time with their watches. It worked well the first day (yesterday) now it doesn’t want to do it.
We had a watch for our son and a watch for our daughter. We upgraded his watch to a phone. My husband did the set up for the phone and he has my sons account on his app but for some reason I am not able to add my son back into my app because it saying the device is already registered. I am the primary guardian on both of…
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