Conversations across all topics.
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
I added my ex-wife as an authorized user, but what does that mean? She can’t access my daughter’s stuff unless she is on my account. Is there some way for her to have parent access as well?
What's going on Gabb?????? 3-4 Error popups when I login to the online account, I got an email saying I have a dawnily24 phone account and I don't: dawnily24's text has been flagged as high risk and should be reviewed immediately. And I can't send pictures any faster than 45seconds. Surprised that haven't "failed"….
I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
My daughter's phone started duplicating group text messages and photos. Her phone will show a system update "importing messages" which shows that messages are being downloaded. Once this is finished, her texts are doubled - even tripled.
Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?
Discussions from all topics
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
When I try to pair my child's phone to the gabb app on my phone I get a message that says "unauthorized" when I scan the code. I called support a week ago and they said they would add it to a bug list to get fixed. I still can't get it working and when I contact support again, they say they have no new information, and…
I was able to get in this morning. I enrolled a new phone and now have it working. A few hours later I tried to enroll a second phone, but now unable to log in. When I put in my user name and password, it brings me right back to the login page. Putting in a wrong password gives me an error. I updated the app. Updated the…
Just got the Gabb Watch 3 yesterday (yay)! I am listed as the primary contact, but when I try to upload my picture (tried choosing one from the library and taking a new pic) and change my display name to anything (Mom, Mama, Mommy, Ma, even Bruh!) I get an error that says "MyGabb Forbidden". I am using the Gabb app on an…
Hello everyone, We are working on supporting a new method to pair the Gabb Watch 3 with the MyGabb App. In the meantime, Gabb Watch 3 devices must be paired with the MyGabb App using Bluetooth. Attempting other pairing methods may result in failure. Please follow these steps to pair: Activate Your Watch: If you purchased…
I have set up quiet times for all 4 of my kids then my kid gets a text during church when it was set to quiet time. I know I’m not missing a step in setting it up it’s just not syncing the quiet time with their watches. It worked well the first day (yesterday) now it doesn’t want to do it.
We had a watch for our son and a watch for our daughter. We upgraded his watch to a phone. My husband did the set up for the phone and he has my sons account on his app but for some reason I am not able to add my son back into my app because it saying the device is already registered. I am the primary guardian on both of…
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
