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We just got our child a 3e and are frustrated to see that some apps are limited by the device. The app in question is Mimic by Gabb. Our child was playing for 5 minutes and then got locked out for 8-hours due to "Game Time Limit Reached". EIGHT HOURS!!! I wish this were published on the website and we would have definitely…
I have a number of contacts configured for my son's watch. On the watch, if i go to 'contacts' i can see the whole list, but the only one that can be called or messaged is the primary parent contact. Also in 'messages' the only contact is the primary parent contact. If I try to call the number from one of the approved…
I woke up, my son dropped his gabb phone pro 3 and when we restarted his phone, his phone got stuck on a screen “Samsung Knox Manage” asking me to sign in to the Knox manage account [mvqUjBUwDrzMim0gZZLB@gabbwireless.com], password unknown???I have no idea why this is happening but any replies will be helpful, thank you.
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As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
I've been having a lot of trouble assigning tasks to my child's Gabb Watch since updating the MyGabb app a couple of weeks ago on my Android phone. I'm seeing the same tasks repeating hundreds of times in my app, but no tasks show up on her watch. Even when I assigning new tasks they don't show up on her watch. I tried…
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
I have a phone that runs Android version 12. I updated to the latest myGabb app on the Google Play store today, and after logging in, it opened to a map screen showing my son's location. At the bottom, it showed his Gabb 2 device, but when I click on it, it crashes. Anyone else have this problem and was able to fix it?
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
Smallest safe zone radius appears to be about 100 yards. This radius (with our house at the center) encompasses the park behind our house and houses on the other side of the park, as well as one block in front of and to the side of our house which include the home of several friends of the kids. I would like to have a much…
When I try to pair my child's phone to the gabb app on my phone I get a message that says "unauthorized" when I scan the code. I called support a week ago and they said they would add it to a bug list to get fixed. I still can't get it working and when I contact support again, they say they have no new information, and…
I was able to get in this morning. I enrolled a new phone and now have it working. A few hours later I tried to enroll a second phone, but now unable to log in. When I put in my user name and password, it brings me right back to the login page. Putting in a wrong password gives me an error. I updated the app. Updated the…
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