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My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
My son was gifted a used watch from his cousin. We are trying to set it up, but get the message "There was an issue with this IMEI's linked product SKU." when trying to set it up online, and a "provision failed" message when trying to cycle through a reset. Has anyone had experience with that? Is this something that can be…
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
We used a Gabb phone years ago and are considering it again for our son. In comparing the 4 and the 4 pro on the website, I see one difference is that the pro has "Third-Party Parent-Enabled Apps". Is there a list of these apps available? I'd like to see what apps are available to help decide between the 4 and the 4 pro.
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Hello everyone, We are working on supporting a new method to pair the Gabb Watch 3 with the MyGabb App. In the meantime, Gabb Watch 3 devices must be paired with the MyGabb App using Bluetooth. Attempting other pairing methods may result in failure. Please follow these steps to pair: Activate Your Watch: If you purchased…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
Just got the Gabb Watch 3 yesterday (yay)! I am listed as the primary contact, but when I try to upload my picture (tried choosing one from the library and taking a new pic) and change my display name to anything (Mom, Mama, Mommy, Ma, even Bruh!) I get an error that says "MyGabb Forbidden". I am using the Gabb app on an…
I was able to get in this morning. I enrolled a new phone and now have it working. A few hours later I tried to enroll a second phone, but now unable to log in. When I put in my user name and password, it brings me right back to the login page. Putting in a wrong password gives me an error. I updated the app. Updated the…
I have set up quiet times for all 4 of my kids then my kid gets a text during church when it was set to quiet time. I know I’m not missing a step in setting it up it’s just not syncing the quiet time with their watches. It worked well the first day (yesterday) now it doesn’t want to do it.
We had a watch for our son and a watch for our daughter. We upgraded his watch to a phone. My husband did the set up for the phone and he has my sons account on his app but for some reason I am not able to add my son back into my app because it saying the device is already registered. I am the primary guardian on both of…
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