All Discussions
Discussions from all topics
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New MyGabb App Update🎉
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
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Will the Guardian Contact Feature Be Extended to Gabb Phones Anytime Soon?
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
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Adding a Guardian Contact
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
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MyGabb App Tasks
I've been having a lot of trouble assigning tasks to my child's Gabb Watch since updating the MyGabb app a couple of weeks ago on my Android phone. I'm seeing the same tasks repeating hundreds of times in my app, but no tasks show up on her watch. Even when I assigning new tasks they don't show up on her watch. I tried…
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Gabb Watch Unpair
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
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Can I control who my child calls and texts with the gabb watch 3e?
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
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Can't pair gabb Phone4 Pro to MyGabb - "Unauthorized"
When I try to pair my child's phone to the gabb app on my phone I get a message that says "unauthorized" when I scan the code. I called support a week ago and they said they would add it to a bug list to get fixed. I still can't get it working and when I contact support again, they say they have no new information, and…
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Unable to log into parent MyGabb App
I was able to get in this morning. I enrolled a new phone and now have it working. A few hours later I tried to enroll a second phone, but now unable to log in. When I put in my user name and password, it brings me right back to the login page. Putting in a wrong password gives me an error. I updated the app. Updated the…
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Can I edit the information of the Primary Contact for my child's device?
Just got the Gabb Watch 3 yesterday (yay)! I am listed as the primary contact, but when I try to upload my picture (tried choosing one from the library and taking a new pic) and change my display name to anything (Mom, Mama, Mommy, Ma, even Bruh!) I get an error that says "MyGabb Forbidden". I am using the Gabb app on an…
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Bluetooth Pairing with Gabb Watch 3
Hello everyone, We are working on supporting a new method to pair the Gabb Watch 3 with the MyGabb App. In the meantime, Gabb Watch 3 devices must be paired with the MyGabb App using Bluetooth. Attempting other pairing methods may result in failure. Please follow these steps to pair: Activate Your Watch: If you purchased…
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Quiet Times Not Working
I have set up quiet times for all 4 of my kids then my kid gets a text during church when it was set to quiet time. I know I’m not missing a step in setting it up it’s just not syncing the quiet time with their watches. It worked well the first day (yesterday) now it doesn’t want to do it.
