Out going text and incoming calls on Gabb Phone Plus

System
System Administrator Posts: 7 Admin
in Gabb phones
This discussion was created from comments split from: Outgoing text not working.
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  • Beccajs
    Beccajs Member Posts: 1

    My son’s phone won’t send texts or receive calls but can call out. We tried resetting network settings and apps as suggested in prior discussions but it continues not to work.

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 490 Admin

    Hi @Beccajs,

    Sorry to hear you were experiencing trouble the the outgoing texts and incoming calls on your Gabb Phone 3 Pro. Its great to see that you were able to contact our Customer Support and get the necessary troubleshooting done for your device.

    It looks like a replacement SIM card is on its way to you as the next troubleshooting step. Thank you for working with our team to get this resolved!

    -Reagan

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