My son’s phone won’t send texts or receive calls but can call out. We tried resetting network settings and apps as suggested in prior discussions but it continues not to work.
Hi @Beccajs,
Sorry to hear you were experiencing trouble the the outgoing texts and incoming calls on your Gabb Phone 3 Pro. Its great to see that you were able to contact our Customer Support and get the necessary troubleshooting done for your device.
It looks like a replacement SIM card is on its way to you as the next troubleshooting step. Thank you for working with our team to get this resolved!
-Reagan
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