Conversations across all topics.
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
My son was gifted a used watch from his cousin. We are trying to set it up, but get the message "There was an issue with this IMEI's linked product SKU." when trying to set it up online, and a "provision failed" message when trying to cycle through a reset. Has anyone had experience with that? Is this something that can be…
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
We used a Gabb phone years ago and are considering it again for our son. In comparing the 4 and the 4 pro on the website, I see one difference is that the pro has "Third-Party Parent-Enabled Apps". Is there a list of these apps available? I'd like to see what apps are available to help decide between the 4 and the 4 pro.
Discussions from all topics
I have two lines, both with the Gabb phone plus. One is having problems sending and receiving MMS and group chats while the other one is working. I have tried to troubleshoot, but I cannot find any information on how to get the one phone to be able to send and receive MMS and group chats.
This discussion was created from comments split from: Outgoing text not working.
Explore articles and tutorials to answer your product questions.
Face-to-face connection made kid-safe.