Gabb has been great but we need to cancel the service. How is one supposed to cancel their line?
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
Answers
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Hi Laura! Glad to hear the watches have been good for you and your family.
To disconnect a line(s) and cancel your service, chat with our Billing Support team through the Live-Chat feature in the bottom right-hand corner of our website gabb.com. Our live support hours are Monday-Friday from 7:00 a.m.–6:30 p.m. MT, and Saturday from 7:00 a.m–3 p.m. MT.-Reagan
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Thanks for this information. Is there a phone number I can call? I'm not seeing it on your website.
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Good question! Our Billing Support team can be contacted through Live-Chat or by phone at 1-385-235-6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT. You can find more Customer Support information here on our website: https://gabb.com/contact/
-Reagan0 -
Please contact regarding the cancellation of service.
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Hi @mrsElli,
It looks like you submitted a cancelation request through email to our Billing Support team. Your request has been received by our Gabb Experts. We aim to respond within 10 business days. For a quicker response, we recommend reaching out to our Billing Support team through Live-Chat or by phone at 1-385-235-6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT. You can find more Customer Support information here on our website: https://gabb.com/contact/
-Reagan
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