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Hi, I ordered a replacement phone for my grandson. I paid the $60 replacement fee. I havent seen or heard anything else from GABB. What is the process when replacement devices have been ordered? #stillwaitingš¤
New to Gabb - has anyone experienced perfectly innocent photos and texts from trusted contacts being blocked in messages to your child's phone? For instance cute photos of my kid with her baby cousin were blocked when a family member tried to send them to her directly. I also don't receive notification of these blockedā¦
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Hi, Gabb Discussions Community, Weāve recently made some important updates to Gabb Discussions. As part of these changes, all members will need to reset their password before logging in. This is a one-time requirement. What you need to do: Visit Gabb Discussions. Select "Sign In" > "Forgot?" Follow the instructions to setā¦
If the phone cannot access the internet or social media apps, what is Mobile Data used for? I am trying to determine which plan to get and am stumped on this. Is Mobile Data needed for accurate GPS tracking when not somewhere that connects to wifi? Is it needed to send/receive calls and texts? Why would the advanced planā¦
I updated my credit card, but it keeps showing an error code. What do I do?
Itās that time of year againātime to start thinking about spending time with friends and family, planning exciting holiday activities, and of course, giving gifts. š We want to make sure that you and your child have a great experience this holiday, so here are two things to help ensure your Gabb gift is successful: Holidayā¦
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesnāt send to him. It just says pending beside his name. Checked all his email folders and email isnāt there . But if I take him off as a guardian, he gets an email telling him heās been takenā¦
My kid's "Gabb watch 2" has run its course. It's time to move on to other things. Does gabb have a recycling program? I can't find any information on the website. With a service that is all about a "walled garden" you would think end-of-life would be part of it. The watch still works fine but I doubt anyone else will wantā¦
My daughter is ready for a none gabb phone and we want her to keep her number. Is there any way to do that or will she need to get a new number with her new phone? Also we want to give her gabb phone to our other daughter is there a way to get a new number on that?
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We'veā¦
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
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