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Hi. We have a no phones in bed after 9pm rule. My sons phone js safely on the kitchen counter while my son is in bed at 1030pm. I got a notification that he entered a different zone. Checked the map and it says hes in the middle of a lake close to our home. Hopefully you can see why this is an issue and scary....
Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
Discussions from all topics
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
I updated my credit card, but it keeps showing an error code. What do I do?
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We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
when I first purchased the gabb pro phone for ($49) on 12/06 I paid for the $30 activation fee and the monthly contract $34 I also purchased a watch and the monthly payment $12.99 plus activation fee $30 for that as well. My total was about $168 I’m trying to activate the phone it’s asking me to pay again…the activation…
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
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