Conversations across all topics.
Would it be possible to add a "sort by" search option on the gabb app store that would allow users to sort apps by date? This would allow customers to see what new apps have been recently added to the app store regardless of app category.
I created my son a teen Venmo account through my personal Venmo account but I am unable to log him in on his Gabb phone using his phone number. When it ask for a code to be sent to his number to clarify it’s the right person the text message never comes through on his phone. How do I fix this?
I'm hoping to see an update for the weather app. I'd like to have included: national and local weather forecast for cities, weather radar, reports, and lastly hurricane coverage. I also do not get notifications at all from the app, as I do believe it's blocked. I would appreciate if that could be changed as well. I really…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
Hello! We are trying to connect our Gabb Watch 3 to the wifi at our vacation house to make sure it's up to date before heading out to explore tomorrow. The wifi doesn't have a password, and the connect button stays grayed out without us typing in a password. Is there still a way to connect?
We haven’t needed our Gabb Watch 2 for the past several months. When we went to put it on my daughter today, it would not turn on. It had been stored on the charger, so it shouldn’t be a battery issue. Is there any way to revive this device, or any idea why it might not be turning on?
Discussions from all topics
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
My child’s lost Gabb watch 2 was found. Can I have it re-activated?
Why does it say in our plan that text and calls are unlimited but Gabb Support sent us a message that our limit on messages is over and now we can’t send messages?
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
We loved the Gabb Watch 2 so much that we decided to upgrade my son to the Gabb Watch 3 and it has been great so far. However, when my first bill came out, it had two lines on it and I only have one watch! I just got charged again for the 2nd line… help!
I updated my credit card, but it keeps showing an error code. What do I do?
My daughter lost her watch so I requested a cancellation. My app stated no contract, so I thought there wouldn’t be a termination fee, however after I requested the cancellation, I looked at my last bill and it showed that I do have a contract remaining. In that case, I would like to cancel my request for service…
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