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I understand the kids are not supposed to have the ability to delete things on her phone, which is what sold the phone to us as parents. However, there are some numbers I would like deleted and lost forever since we also can't block from our end. (I know we can block in the contacts, but the kids can just as easily…
Placed order on 6/22/25. Trying to find out when we will receive the phone.
Hi, my daughter's phone 4 Pro is stuck on the September 2024 security patch and hasn't received any patches since we received it. It is connected to WiFi and charger every night. The Software Update page shows it last checked for updates yesterday, and all buttons on the page are disabled (grayed out). Please advise: *…
I would like to reactive my son’s watch. I did not realize I had an unpaid balance? Can I please get some assistance with this?
My son has recorded songs on the watch, but I can’t figure out how he does it as well as how he retrieves the songs? Any idea? Some of the songs are inappropriate unfortunately, so I want to delete them.
How do you remove a password from phone?
Discussions from all topics
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
I updated my credit card, but it keeps showing an error code. What do I do?
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We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
when I first purchased the gabb pro phone for ($49) on 12/06 I paid for the $30 activation fee and the monthly contract $34 I also purchased a watch and the monthly payment $12.99 plus activation fee $30 for that as well. My total was about $168 I’m trying to activate the phone it’s asking me to pay again…the activation…
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
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