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Thank you so much for approving the app for my son’s work. Me and my husband love how safe your phone is and how much you help us.
I've gone through the Gabb watch and now a phone with my oldest kid,and we have loved it so far. I'm starting to look at the watch now for my youngest. My problem is she has limb differences and has very small wrists, 5 inches to be exact. I'm trying to find the smallest size of the watchband + watch, as going much over…
My child is unable to access the keyboard to send a custom text on his watch. When you click on the box to write a message nothing happens. If you click and hold a “paste” message appears. We’ve tried a soft reboot, hard reboot and checked for updates. Nothing has worked. Has anyone had a similar issue?
it is “approved” but I cannot sign into my account bc it says I cannot access the URL. Would love to load money on an account so my son can purchase food while out with other families.
I've installed the app as the admin but the location services says it isnt on, even though location services are always on for a Gabb Phone. Need help getting advances access to the app on my daughters phone so maybe I can configure it propperly. I've found that if the app developer and gabb dont have the app fine tuned…
I have a phone that runs Android version 12. I updated to the latest myGabb app on the Google Play store today, and after logging in, it opened to a map screen showing my son's location. At the bottom, it showed his Gabb 2 device, but when I click on it, it crashes. Anyone else have this problem and was able to fix it?
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Hi, Gabb Discussions Community, We’ve recently made some important updates to Gabb Discussions. As part of these changes, all members will need to reset their password before logging in. This is a one-time requirement. What you need to do: Visit Gabb Discussions. Select "Sign In" > "Forgot?" Follow the instructions to set…
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
I updated my credit card, but it keeps showing an error code. What do I do?
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We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
when I first purchased the gabb pro phone for ($49) on 12/06 I paid for the $30 activation fee and the monthly contract $34 I also purchased a watch and the monthly payment $12.99 plus activation fee $30 for that as well. My total was about $168 I’m trying to activate the phone it’s asking me to pay again…the activation…
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
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