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I have had a Gabb phone for my older child for 2 years and blindly purchased a new one for my next child because she is hitting the same age her brother was when he got his phone. At checkout there was a red warning that phones were out of stock with a 1-2 week delay of shipping. I took this to mean they'd be back in stock…
Can you have contact photos show on the gabb watch 3e? I would love to have pics instead of a letter since my kindergartener can’t read quite yet. That way she can call someone if needed but actually know who she is calling. Kinda silly to not have that automatically synch with the contacts in the app
I have a Gabb 4 phone I just received and I typo'd my first name in the MyGabb app and support has told me being unable to edit/delete the primary contact is a known issue. I see this has been an issue since 2024 (fixed previously). All the fields are greyed out and I can't even add a picture. Can anyone else tell me if…
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Hi, Gabb Discussions Community, We’ve recently made some important updates to Gabb Discussions. As part of these changes, all members will need to reset their password before logging in. This is a one-time requirement. What you need to do: Visit Gabb Discussions. Select "Sign In" > "Forgot?" Follow the instructions to set…
If the phone cannot access the internet or social media apps, what is Mobile Data used for? I am trying to determine which plan to get and am stumped on this. Is Mobile Data needed for accurate GPS tracking when not somewhere that connects to wifi? Is it needed to send/receive calls and texts? Why would the advanced plan…
I updated my credit card, but it keeps showing an error code. What do I do?
It’s that time of year again—time to start thinking about spending time with friends and family, planning exciting holiday activities, and of course, giving gifts. 🎁 We want to make sure that you and your child have a great experience this holiday, so here are two things to help ensure your Gabb gift is successful: Holiday…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
My kid's "Gabb watch 2" has run its course. It's time to move on to other things. Does gabb have a recycling program? I can't find any information on the website. With a service that is all about a "walled garden" you would think end-of-life would be part of it. The watch still works fine but I doubt anyone else will want…
My daughter is ready for a none gabb phone and we want her to keep her number. Is there any way to do that or will she need to get a new number with her new phone? Also we want to give her gabb phone to our other daughter is there a way to get a new number on that?
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
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