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Hello, On the Gabb Phone 4 Pro, which is what we use, we've always appreciated the ability to transfer its files to a Windows or ChromeOS computer. However, after recently purchasing a Mac, this functionality has ended, even with the Android File Transfer app or a third-party app like MacDroid. This works for all other…
Hi, me again! How do you talk to your kids about online safety and digital responsibility? I want my child to want to be responsible without feeling like they have to be just because I told them to. What's your advice?
HI everyone! Gabb is launching its 3rd Digital Detox! This year, we are doing a 7 (March 1-7) or 1-day option (March 6-7). As a parent, I know I can't teach something I don't know myself and I always benefit from resetting my relationship with my device. I have done this different ways each year and benefitted no matter…
Hi, the most recent update, January 2026, has left my daughters gabb watch useless. It over heats during normal use, the screen times out in seconds, attempting to change the screen timeout crashes to the home page, and gabb go crashes to the white screen. I also assume my daughter lost all her coins and pets. I can't find…
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Hi, Gabb Discussions Community, We’ve recently made some important updates to Gabb Discussions. As part of these changes, all members will need to reset their password before logging in. This is a one-time requirement. What you need to do: Visit Gabb Discussions. Select "Sign In" > "Forgot?" Follow the instructions to set…
I updated my credit card, but it keeps showing an error code. What do I do?
It’s that time of year again—time to start thinking about spending time with friends and family, planning exciting holiday activities, and of course, giving gifts. 🎁 We want to make sure that you and your child have a great experience this holiday, so here are two things to help ensure your Gabb gift is successful: Holiday…
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
My kid's "Gabb watch 2" has run its course. It's time to move on to other things. Does gabb have a recycling program? I can't find any information on the website. With a service that is all about a "walled garden" you would think end-of-life would be part of it. The watch still works fine but I doubt anyone else will want…
My daughter is ready for a none gabb phone and we want her to keep her number. Is there any way to do that or will she need to get a new number with her new phone? Also we want to give her gabb phone to our other daughter is there a way to get a new number on that?
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
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