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I'm trying to upgrade to the Gabb Plus advanced account and every time I try it says: "Undefined array key "new_sku"" Any idea why or how to fix it?
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
This discussion was created from comments split from: Gabb Messenger App Crashing.
I have been looking at the website and these threads for at least half an hour and this is still NOT clear. If I let my original one year contract run its course, will the service lapse without additional charges? I need to make sure that my son's watch's contract will NOT be renewed and that we will NOT be billed beyond…
I just purchased a watch from Gabb.com and used the "Buy with Prime" option for shipping. It says my service is active, but I cannot pair the watch to the phone app. I keep getting the message to pick my plan/activate my service. When I try to do this, it says that my service is already active and to use the app. Has…
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I've tried to add apps for my son's phone the last couple of days and after enabling them, he goes to the app store and there is nothing there for him to install. Once I refresh the page the app I enabled has the enable option again as if nothing happened.
I updated my credit card, but it keeps showing an error code. What do I do?
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
Gabb watches have been great for my family but my daughter is ready for an iPhone. I need to cancel one of my lines and keep the other one active. I can't find how to cancel service anywhere in my account online. Anybody else run into this?
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
My kid's "Gabb watch 2" has run its course. It's time to move on to other things. Does gabb have a recycling program? I can't find any information on the website. With a service that is all about a "walled garden" you would think end-of-life would be part of it. The watch still works fine but I doubt anyone else will want…
i receive an email that said it was eligible for a free upgrade. I click through all the prompts and ordered the new upgraded watch. But i am currently being charged for both watches.
I need help adding additional guardians. Want to add my husband so my child can contact him anytime also but the email from Gabb doesn’t send to him. It just says pending beside his name. Checked all his email folders and email isn’t there . But if I take him off as a guardian, he gets an email telling him he’s been taken…
Would it be possible to add a "sort by" search option on the gabb app store that would allow users to sort apps by date? This would allow customers to see what new apps have been recently added to the app store regardless of app category.
I suspended the line. Now it only offers “suspend line,” so I cannot unsuspend it. I logged out, tried another device, and even tried clicking suspend- which tells me it’s suspended, but never changes to unsuspend. I can’t reach customer service.
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