Adventures in Odyssey

EricAllen75
EricAllen75 Member Posts: 2

We r trying to sign into the adventures in Odyssey app on our sons new Gabb phone 3 plus. But it keeps going to a screen that doesn't go anywhere and blocks the URL. The app doesn't give the ability to sign in on another device or anything to get around it. Has anyone else been able to get it to login on the gabb phone?

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 624 Admin
    edited August 9

    Hi @EricAllen75,

    Thank you for this post! Apologies for any trouble you have faced trying to log into the Adventure in Odyssey app. Our devices do block external URLs as they may grant the device access to the internet. This follows our mission to keeps the user safe from any harmful content found on the internet.

    We have passed your info to our team to look into for a potential alternate login process. I'll add an update here when we hear back from them. Thank you for your patience and understanding!

    -Reagan

  • Bfam
    Bfam Member Posts: 2

    We are having the same problem as well. Would love to know how to sign in and use this app. Thank You

  • Kab56374
    Kab56374 Member Posts: 2

    We are experiencing the same issue. Is there a way for parents to allow certain URLs to be unblocked? Our family has a subscription to AIO that gives us access to every single episode ever. The AIO app is what made my daughter choose the 4 Pro over the 4. Any thoughts?

  • Gabb Product
    Gabb Product Administrator Posts: 127 Admin

    Hello all!

    Our team was able to take a closer look into the login process for the Adventures in Odyssey app. To ensure you are able to properly log into the app, please follow these steps:

    1. Create an account:
      1. If you do not already have an account, create an account through a web browser on a different device (not the Gabb Phone)
      2. Pay for account subscription through this browser (not on the Gabb Phone)
    2. Log into the Adventures in Odyssey App on Gabb Phone:
      1. At the login page, select "Only Offline Access"
      2. It won't ask this again after being selected the first time

    If you follow these steps, you should not run into any trouble logging into the app. Hope this information helps!

    -Gabb Product Team

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