My daughters have the Gabb Phone 3 Pro, and it gets the job done but there are a lot of kinks in the system.
One problem we had was that all of the photos taken by the device were deleted when trying to create more storage. We tried to restore them through the Gabb cloud, and nothing. All of the photos have been gone for months and have not gotten them back. This means memories from a span of about a year, including by daughter’s sports season and school photos which is very disappointing to lose. We were aware of the Gabb cloud before this and had them backed up, so it just happened to be unreliable in that area.
Recently, we had to sign into the GabbID on the device, and as soon as we were logged in, the phone reset as it was months ago. By this, I mean the wallpaper, contact photos, Home Screen, (etc) all changed back to how they were several months ago. All of the apps that were downloaded on the phone also disappeared. (All or any progress or information in the apps lost). We are now unable to download any apps since then. The Play Store app does not work, and when approving the apps on the Gabb website, they never show up on the Gabb phone.
This is just one of several problems we have had, but it is the most recent and problematic one. Would be much appreciated if anyone has ever experienced this and could help us. Thank you.
