Conversations across all topics.
I'm trying to upgrade to the Gabb Plus advanced account and every time I try it says: "Undefined array key "new_sku"" Any idea why or how to fix it?
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
This discussion was created from comments split from: Gabb Messenger App Crashing.
I have been looking at the website and these threads for at least half an hour and this is still NOT clear. If I let my original one year contract run its course, will the service lapse without additional charges? I need to make sure that my son's watch's contract will NOT be renewed and that we will NOT be billed beyond…
I just purchased a watch from Gabb.com and used the "Buy with Prime" option for shipping. It says my service is active, but I cannot pair the watch to the phone app. I keep getting the message to pick my plan/activate my service. When I try to do this, it says that my service is already active and to use the app. Has…
Discussions from all topics
Just saw that Gabb came out with the Gabb phone 4 pro. A few months ago I got my daughter the gabb phone 3 pro. Wondering what the difference is? If I would have known they were coming out with a new phone I might have waited a few months…
I get the idea of filtered calls instead of just blocking all unknown numbers but my son got his phone yesterday and has had at least 2 spam calls an hour calling his phone... I'd like the option to block all numbers because this is ridiculous. Also, I'd like to be able to delete these calls from his recent calls so he…
Hello, I keep getting an error message when trying to pair my son's new Gabb phone pro 3. I have an android phone and downloaded the recommended apps, restarted the phone, and both phones have enough service. I have also tried scanning the code and entering it manually. Getting frustrated here, please help!
Has anyone run into the issue on the Gabb Phone 3 Pro of the child getting a notification that the internal storage is nearly full, and the phone's function will be affected when the storage runs out? We are constantly getting this message. Kiddo deletes a bunch of giant videos she has in the gallery, then the phone syncs…
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
I have noticed on my phone that my security patch is from April 2024. There is no way to force an update as developers have grayed out that option. Can you please check with them as I am sure even for Galaxy A series phones, this device should at least have a newer security patch than just April. I've tried doing as much…
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Help! My daughter somehow screwed around with the settings of her gabb phone and now it says sim card permanently blocked emergency calls only. I already paid the bill for this month. Is the phone usable or should I disconnect it?
Does anyone know how to unlock the feature on the phone that will allow my child to scan various QR codes to login to assignments and classes at school?
Explore articles and tutorials to answer your product questions.
Face-to-face connection made kid-safe.
