Conversations across all topics.
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
I added my ex-wife as an authorized user, but what does that mean? She can’t access my daughter’s stuff unless she is on my account. Is there some way for her to have parent access as well?
What's going on Gabb?????? 3-4 Error popups when I login to the online account, I got an email saying I have a dawnily24 phone account and I don't: dawnily24's text has been flagged as high risk and should be reviewed immediately. And I can't send pictures any faster than 45seconds. Surprised that haven't "failed"….
I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
My daughter's phone started duplicating group text messages and photos. Her phone will show a system update "importing messages" which shows that messages are being downloaded. Once this is finished, her texts are doubled - even tripled.
Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?
Discussions from all topics
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. We have tried to reset the phone but it keeps saying it and we have a sim card in it too.
Is it possible to enable group texting but disable photo messaging?
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
Brand new phone just turned it on and downloaded a few apps. My son is trying to set his own photo as the wallpaper, it doesn't give you that option. He's also try to crop his picture doesn't have any editing options either. How do we fix this ?
My son has a pattern password, he can’t rember what it was and he has been logged out multiple times. I don’t know how he could change his password without knowing it. Just let me know if you guys can maybe erase his password or something.
My daughter is moving from a gab phone to a non-gab phone. I have only been able to find directions of how to transfer contacts between two gab phones. Is there a way to transfer contacts and media from her current gabb phone to the new one?
Hello, I recently replaced my son’s Gabb Pro 3 for another 3. I’ve activated it, logged in under his ID, and synced his phone with Parents Messenger, Gabb app, etc. Everything is up and running. That said, since he’s gotten his new phone he has neither been able to send nor receive images, gifs, videos, etc. but could last…
Hi! My daughter has taken a lot of videos and pictures with her Gabb Pro 3, and now the storage is basically full. She wants to save these videos and pictures, so we we want to offload some of that media to give her more space. That said, we're a Mac family, not an Android one. Anyone have a solution to move the media from…
My daughter is very annoyed by notifications that show up every day. Is there any way to turn these off? The notifications say "Location can be accessed. Your IT admin is allowing Gabb Messenger to access your location"
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.