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My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
the location on my son’s phone is not working. It says that the location indicator is on, but it is not refreshing when he’s not right next to me. How can I fix this?
Discussions from all topics
my daughter misses out on her volleyball team chat because her phone cannot receive messages from email addresses. Does the latest phone support this? If not, we may need to cancel our service.
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
My son has a pattern password, he can’t rember what it was and he has been logged out multiple times. I don’t know how he could change his password without knowing it. Just let me know if you guys can maybe erase his password or something.
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. We have tried to reset the phone but it keeps saying it and we have a sim card in it too.
Is it possible to enable group texting but disable photo messaging?
Brand new phone just turned it on and downloaded a few apps. My son is trying to set his own photo as the wallpaper, it doesn't give you that option. He's also try to crop his picture doesn't have any editing options either. How do we fix this ?
My daughter is moving from a gab phone to a non-gab phone. I have only been able to find directions of how to transfer contacts between two gab phones. Is there a way to transfer contacts and media from her current gabb phone to the new one?
Hello, I recently replaced my son’s Gabb Pro 3 for another 3. I’ve activated it, logged in under his ID, and synced his phone with Parents Messenger, Gabb app, etc. Everything is up and running. That said, since he’s gotten his new phone he has neither been able to send nor receive images, gifs, videos, etc. but could last…
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