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This is an approved app but when we try to access it on our Gabb phone 4 pro we are getting an error message that says “your device is not connected to the Internet sign in to PowerSchool mobile is unavailable.” has anyone else had trouble with this?? Any help would be appreciated. Thank you..
We set up the initial connection just fine but the second phone can't send texts and phone calls hang up after one ring and then says voicemail is not set up. We can ping the watch from the secondary phone and get a location, however. Thank you for any assistance!
Bought a brand new watch for my daughter for Christmas. She’s literally used it one day. This morning the watch randomly called someone and then the screen went black. After leaving it on the charger to hopefully charge, the device is now hot to the touch and will not turn on. Called to get support…wait time is 3 hours, no…
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
I ordered a new Pro 4 to upgrade my daughter's phone. I use the barcode on the box and everything is scanning in as a Pro 3. We check the settings on the phone and it seems to be a 4. BUT now I can't add any APPS to her new phone; they were all removed from her old phone, and when I try to add a new app, it goes back to…
I ordered and upgraded to a phone yesterday, currently my son has a watch. I clicked "Buy with Prime" to pay and used that to check out. I never received an order confirmation email. There's nothing in my Amazon account, but it shows order complete in my Gabb account. I also ordered a phone case in the same order that…
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Hello, I recently replaced my son’s Gabb Pro 3 for another 3. I’ve activated it, logged in under his ID, and synced his phone with Parents Messenger, Gabb app, etc. Everything is up and running. That said, since he’s gotten his new phone he has neither been able to send nor receive images, gifs, videos, etc. but could last…
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hi! My daughter has taken a lot of videos and pictures with her Gabb Pro 3, and now the storage is basically full. She wants to save these videos and pictures, so we we want to offload some of that media to give her more space. That said, we're a Mac family, not an Android one. Anyone have a solution to move the media from…
My son has a pattern password, he can’t rember what it was and he has been logged out multiple times. I don’t know how he could change his password without knowing it. Just let me know if you guys can maybe erase his password or something.
My daughter is very annoyed by notifications that show up every day. Is there any way to turn these off? The notifications say "Location can be accessed. Your IT admin is allowing Gabb Messenger to access your location"
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
my daughter has Gabb phone 3 pro. she likes to listen to the music…. I assume this is what absorbs the data usage and then a week into the cycle I get a message saying her data is throttled. My question is though, now, she’s down the street with her friends, and I call and it goes straight to voicemail. I text, and she…
Just saw that Gabb came out with the Gabb phone 4 pro. A few months ago I got my daughter the gabb phone 3 pro. Wondering what the difference is? If I would have known they were coming out with a new phone I might have waited a few months…
I get the idea of filtered calls instead of just blocking all unknown numbers but my son got his phone yesterday and has had at least 2 spam calls an hour calling his phone... I'd like the option to block all numbers because this is ridiculous. Also, I'd like to be able to delete these calls from his recent calls so he…
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