I just tried calling my child, who didn't answer. I got a recorded message saying the user's voicemail box hadn't been set up. How may I setup a voicemail box for a Gabb Watch 3 so that when my call goes unanswered I can leave a message?
Hi @Atolls_Fabrics,
Great question! The Gabb Watch 3 does not currently have the ability to set up a voicemail. Many young kids don't know how to use voicemail and don't have a ton of contacts, so missed calls and texting generally handles the users needs.
With that said, our team is always looking into features that are requested by customers. If a voicemail feature on the Gabb Watch 3 becomes highly requested, they will be able to look into making it a possibility in the future. You can add this to our Feature Idea section so others can vote on this feature.
Thank you!
-Reagan
Thank you. Does that mean there is no way to leave a voice mail when calling a Gabb Phone?
@Atolls_Fabrics
Our Gabb Phones do have the ability to set up a voicemail. They can receive voicemails without issue. The Gabb Watch 3 does not have a voicemail feature at this time.
Thank you, Reagan.
Im having the same problem as the user above. My child has a new gabb watch 3e and when i try to call it I get. Message that the voicemail hasn't been sent up. How can this be fixed so he can receive calls?
Hi @Ben412,
It sounds like your Gabb Watch 3e might be having some trouble with connecting to the network. Apologies for any trouble or frustration this has caused you and your family. Here are some troubleshoot steps to follow to help resolve this:
Network Reset
Live Chat
phone
MyGabb app > Devices > Profile > Remove Device
improve the connected
Hope this helps!
The ability to add a voicemail greeting, if not an actual voicemail feature, will make the phone and watch service more consistent. Having a message tell callers that the vm isn’t set up is a bit misleading, suggesting that the child can do something to change the situation when they cannot. If the parent can set up a greeting or if there was an option for a stock greeting like “this number is not compatible with voicemail. Please try your call again later” that would protect the child, be more accurate, and give better direction to callers. Thanks!
Really wish this watch had a voice-mailset up feature. Or at least a generic message to leave a voicemail. Kids that use this watch in this age group could really benefit from learning how to record or leave voice-mail to users.
I have the same problem. You should fix the message saying the watch isn’t compatible to receive a voice message rather than not the voicemail box not set up.
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