Conversations across all topics.
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?
This discussion was created from comments split from: Gabb Messenger.
We recently upgrade my son's phone to the Gabb phone 4 Pro but I'm not sure what to do with the old one. It's still in pretty good shape, but I didn't receive any communication that it needed to be sent in.
I'd like to upgrade to a Gabb Phone from the Gabb Watch for my 11 year old, but one of the features I like about the phone is that there's no picture taking or sharing. Is there a feature on the Gabb Phone for parents to 1) turn off the camera app access altogether, 2) turn off sending/receiving images via text message, or…
My son has recorded songs on the watch, but I can’t figure out how he does it as well as how he retrieves the songs? Any idea? Some of the songs are inappropriate unfortunately, so I want to delete them.
Discussions from all topics
I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
This discussion was created from comments split from: Gabb watch 3.
The voice text option is no longer working
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
You just received your new Gabb Watch 3e and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Watch 3e YouTube video👈 Step 1: Pick your plan & activate service ⌚️New Line Pick your plan If you purchased your Gabb watch from gabb.com, you picked your plan at checkout. If you purchased…
I have reset updated and my daughter still cannot receive or type text messages on her watch.
We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
First the watch wouldn't pair which meant a call to customer service. Now my ex can't communicate with our daughter's gabb watch 3. He can receive calls and texts but she's not receiving anything. I am the primary and have no issues. He's an authorized user on the account and a guardian contact. So frustrating!
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
