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Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
I added my ex-wife as an authorized user, but what does that mean? She can’t access my daughter’s stuff unless she is on my account. Is there some way for her to have parent access as well?
What's going on Gabb?????? 3-4 Error popups when I login to the online account, I got an email saying I have a dawnily24 phone account and I don't: dawnily24's text has been flagged as high risk and should be reviewed immediately. And I can't send pictures any faster than 45seconds. Surprised that haven't "failed"….
I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
My daughter's phone started duplicating group text messages and photos. Her phone will show a system update "importing messages" which shows that messages are being downloaded. Once this is finished, her texts are doubled - even tripled.
Anytime I try and go into a message that has been flagged, it won't pull up the message but then shows me a screen that says "No flagged messages". I have gone as far as to delete the app and start over. Is there a glitch with the app?
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I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
This discussion was created from comments split from: Gabb watch 3.
The voice text option is no longer working
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
You just received your new Gabb Watch 3e and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Watch 3e YouTube video👈 Step 1: Pick your plan & activate service ⌚️New Line Pick your plan If you purchased your Gabb watch from gabb.com, you picked your plan at checkout. If you purchased…
I have reset updated and my daughter still cannot receive or type text messages on her watch.
We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
First the watch wouldn't pair which meant a call to customer service. Now my ex can't communicate with our daughter's gabb watch 3. He can receive calls and texts but she's not receiving anything. I am the primary and have no issues. He's an authorized user on the account and a guardian contact. So frustrating!
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