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Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
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looks like there’s a problem with the prodigy app signing in. Is there any time frame to get this working?
Is it possible to enable group texting but disable photo messaging?
Discussions from all topics
We need to upgrade/replace the Gabb watch because the current one isn't working properly and still have 13 months left on the service contract. We don't have a warranty. Does a new watch activate under the existing contract or does it start a new contract?
First the watch wouldn't pair which meant a call to customer service. Now my ex can't communicate with our daughter's gabb watch 3. He can receive calls and texts but she's not receiving anything. I am the primary and have no issues. He's an authorized user on the account and a guardian contact. So frustrating!
Will the Gabb watch 3e work when we are traveling in Ireland and the UK this summer? I need to know
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
Hello all, We've released an important system update to all Gabb Watch 3/3e devices. This update includes important battery life enhancements, bug fixes experienced by some users, and performance improvements. To receive the update automatically, ensure your Watch is connected to Wi-Fi on your home network and connected to…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My son has a gabb watch 3. And whenever he tries to set a timer, after the watch goes to sleep automatically, then gets woken up,it will display how much time is left on the timer at the bottom of the home screen but the timer will never go off and it will just display 0:00, until the timer app is opened again.
my daughter has an older version of the watch, she doesn’t like it anymore because she can’t write her own texts just a few options the watch give her. So she is begging for a different one. With this new watch can she write her own text or still just have outing to chose from?
Super disappointed with the battery life on the Gabb watch 3. We charged it to full every night and by the time my son leaves school for the day it's dead. Kind of defeats the purpose of knowing that he left school and made it home safe... Can you guys fix this please? We'd like to stay with Gabb but it defeats the purpose…
I am new in this gabb watch. I feel disappointed. The watch have problem with the location and the battery. Who can help me with that problems? Thanks!!!
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Face-to-face connection made kid-safe.