hello! My daughters gabb watch was purchased last December (7 months ago) and recently we have not been able to get the watch to then on. It turned on briefly and continued to shut down despite having a charge. Please advice on next steps.
Hello @Jpriest21,
Sorry to hear you have been experiencing trouble with you Gabb Watch 3 not staying powered on. Its great to see that you were able to reach out to our Customer Support and do the following troubleshooting steps:
"Devices"
"Profile"
"Remove Device"
10 times fast
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Because your device did not respond to these troubleshooting steps, our Customer Support team was able to move forward with replacing your device through the Manufacturer Warranty. Thank you for working with our team to help get this resolved.
-Reagan
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