Activating and Pairing to Gabb Watch 3

Deb · 2024-08-22T18:22:09+00:00

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Deb

I bought a new Gabb 3 watch on Amazon for my granddaughter’s birthday, which is tomorrow.

I downloaded the app and I continue to try to activate this watch..

I opened an account on the Gabb website with all the vital information.

For some reason, I am unable to get pairings with the app on my phone and my Gabb watch.

I am also unable to figure out how to choose a monthly service payment plan.

is there someone I can call?

if so, what is the number?

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Comments

Reagan - Gabb

Hello @Deb,

So excited to hear about your granddaughters new Gabb Watch 3. It's understandable that setting up a new device can be confusing so here is a step by step on how to activate and pair to the Watch:

New Watch Activation:

Go to gabb.com/activate & activate your Watch.
Once active, turn your new Gabb Watch 3 on by pressing & holding the power button (bottom-right button) for four seconds.
Enable Bluetooth on your smartphone.
Download the MyGabb App on your smartphone from the Apple App Store or Google Play Store.
Open the MyGabb app & log in with your Gabb account credentials.
In the app, select Add Device, then select Gabb Watch 3.
Pair your Watch to the MyGabb app via Bluetooth.

Additional resources for activation and pairing can be found in the Gabb Watch 3 User Guide.

Hope this information helps!

-Reagan

Greg

I just received a Gabb watch. I paid for a 1 year contract. The watch tells me I need to add a line, but I should already have one. What do I need to do?

Reagan - Gabb

Hi @Greg,

Your post was merged into this one as others have asked a similar question on how to activate their new Gabb Watch 3. If you ordered a new line from our website at Gabb.com, the device will be delivered activated and ready to use. Due to you experiencing some trouble with your new device, our team has reached out to help. Please get in contact with them at your earliest convenience.

Thank you!

-Reagan

mollywillis72

I am having the same trouble. I am confident I know how to follow directions. Why is there such hiccups on brand new devices?

Reagan - Gabb

Hi @mollywillis72,

So sorry to hear you're having trouble with the activation process of your new device. Apologies for any trouble or frustration this has caused. It's great to see that you were able to get in contact with our Customer Support through email to troubleshoot this. For a faster response, you can contact our Customer Support by phone call at 385.235.6646 or direct messaging our Instagram/Facebook. We'd love to help make this a smoother experience for you the best we can.

Thank you!

-Reagan

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