Weather app

TAN
TAN Member Posts: 2

My daughter’s weather app on her gabb phone 4 doesn’t work. It defaults to a city in Utah and we live in Wisconsin. When I try to type our city, it isn’t found. No cities in our area are found. I finally typed in Wisconsin and only three cities showed up. Is this a very basic form of a weather app? How can I find our city?

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 565 Admin

    Hi @TAN,

    Sorry to hear about this experience! Here are some troubleshooting steps to help with this.

    1. Clear the cache on the Gabb Phone 4
      1. Open the Settings app
      2. Scroll down and tap on "Storage"
      3. Select "Cached data"
      4. Confirm by tapping "OK"
    2. Reset Settings on Gabb Phone 4:
      1. Open Settings App -> System -> Reset Options -> Reset Wifi & Bluetooth
      2. Open Settings App -> System -> Reset Options -> Reset App Preferences -> Reset Apps
      3. Open Settings App -> System -> Reset Options -> RESET SETTINGS

    Hope these troubleshooting steps help!

    -Reagan

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