Weather app

TAN

My daughter’s weather app on her gabb phone 4 doesn’t work. It defaults to a city in Utah and we live in Wisconsin. When I try to type our city, it isn’t found. No cities in our area are found. I finally typed in Wisconsin and only three cities showed up. Is this a very basic form of a weather app? How can I find our city?

ReaganKowal

Hi @TAN,

Sorry to hear about this experience! Here are some troubleshooting steps to help with this.

1. Clear the cache on the Gabb Phone 4
   1. Open the Settings app
   2. Scroll down and tap on "Storage"
   3. Select "Cached data"
   4. Confirm by tapping "OK"
2. Reset Settings on Gabb Phone 4:
   1. Open Settings App -> System -> Reset Options -> Reset Wifi & Bluetooth
   2. Open Settings App -> System -> Reset Options -> Reset App Preferences -> Reset Apps
   3. Open Settings App -> System -> Reset Options -> RESET SETTINGS

Hope these troubleshooting steps help!

-Reagan