Bill
Murillas0505
Member Posts: 2
I have a charge that I received for activating the service but I paid it when I placed the order, is this normal?
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Answers
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Hello @Murillas0505,
The activation fee should only be applied once. If that fee applied to your initial order, it should have not applied for a second time at activation. It's great to see that you were able to contact our Customer Support team and get this resolved.
Thank you for working with us to help make this right!
-Reagan
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