wifi settings

Garrett
Garrett Member Posts: 2

How do I turn OFF the wifi and keep it off? For some reason the wifi keeps turning on after I turn it off. I have tried all the basic ways to turn it off through all the settings. It must be a software issue or an app that I cannot control. Please help, thanks!

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 449 Admin
    edited September 6

    Hi @Garrett,

    Good question! Our software does not interfere with the status of the WiFi being toggled on or off. To toggle off the WiFi, please follow these steps:

    1. Open Settings
    2. Select WiFi
    3. Select Network & Internet
    4. Toggle off WiFi

    If you wish to have the device not connected to WiFi when it is toggled on, you can select "Forget Network" in the WiFi Settings.

    Hope this information helps!

    -Reagan

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