Conversations across all topics.
Thank you so much for approving the app for my son’s work. Me and my husband love how safe your phone is and how much you help us.
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
can the WiFi password be hidden from the child on Gabb phone 4? Seems like a huge oversight to allow the child to see the WiFi password.
My son's gabb 3 phone seems to have lost the ability to connect to the cellular network. Has anyone else seen "error while searching for network"? Thanks
Why is the app library so limited, with only certain approved apps available? I understand the intention is to protect my child, but as the adult, I’m the one accessing and managing it. I’d like to know why we can’t choose apps freely from the entire Play Store—especially since we’re capable of researching and evaluating…
Tried the cleaning, change of sockets, unpairing but now have a dead watch and it refuses to charge. Need a solution to fix this
Discussions from all topics
Hi Everyone, My daughter uses Duolingo to learn Hebrew, and now that she has a Gabb Phone Pro we decided to add the app to her phone. Unfortunately, no matter how much we try, we can't get the Samsung Keyboard settings to download a Hebrew keyboard, or any keyboard other than the 12 that came already downloaded on the…
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
Can you video call with your child without WiFi connect?
My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
How do I turn OFF the wifi and keep it off? For some reason the wifi keeps turning on after I turn it off. I have tried all the basic ways to turn it off through all the settings. It must be a software issue or an app that I cannot control. Please help, thanks!
For a month now, my daughter has not been able to send or get messages. She has also not had her phone ring when called. The bill has been paid on time. It shows a signal and she is also still connected to our WiFi. I have tested it multiple times. I have called her while sitting next to her and it not ring on her phone. I…
I recently send my son a picture from his baseball game and he wants to set this image as his background image. Does anyone know how to save an image from a text message on the Gabb Pro 4?
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
