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On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. He is really interested in the…
My kids have the old Gabb watch 2 and we have cancelled service because we no longer need it, but they still want to use it as just a normal watch. We were using it to tell time, but the time was not correct and needed to be reset. I did a hard reset, but without the service, it cannot connect to network to update. Can I…
After an hour waiting to chat with customer service I was told my Gabb Watch issue was being escalated but the representative could not give me a timeframe for hearing back. Does anyone know how long it takes to hear back from the Gabb technical team?
we just received our sons new Gabb watch yesterday. I have tried multiple times to activate the watch through the MyGabb app and it will not work. The watch has populated a pairing code but I am never able to get anywhere on the app to pair it. I try to add the device and then select the watch 3. It says checking for…
I have reset updated and my daughter still cannot receive or type text messages on her watch.
My son has the gabb pro 4 and when he pulls up gabb messenger all his text are now under "requests" none of his saved contacts are showing in messenger, however when he calls it shows all his saved contacts. The messenger keeps saying "gabb messenger has stopped" he isn't able to send or receive texts without having to…
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We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
Can you video call with your child without WiFi connect?
My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
How do I turn OFF the wifi and keep it off? For some reason the wifi keeps turning on after I turn it off. I have tried all the basic ways to turn it off through all the settings. It must be a software issue or an app that I cannot control. Please help, thanks!
For a month now, my daughter has not been able to send or get messages. She has also not had her phone ring when called. The bill has been paid on time. It shows a signal and she is also still connected to our WiFi. I have tested it multiple times. I have called her while sitting next to her and it not ring on her phone. I…
I recently send my son a picture from his baseball game and he wants to set this image as his background image. Does anyone know how to save an image from a text message on the Gabb Pro 4?
We received our Gabb phone and set it up about 24 hrs ago. The amount of spam calls it has received today is alarming! What can be done about this? I'm not a very pleased customer at the moment.
Does the gabb phone 3 pro come with the default MP3 player that comes with the normal gabb phone? as my son has older music that wont be on gabb music plus
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