Conversations across all topics.
I would like to reactive my son’s watch. I did not realize I had an unpaid balance? Can I please get some assistance with this?
My son has recorded songs on the watch, but I can’t figure out how he does it as well as how he retrieves the songs? Any idea? Some of the songs are inappropriate unfortunately, so I want to delete them.
Placed order on 6/22/25. Trying to find out when we will receive the phone.
Hi, my daughter's phone 4 Pro is stuck on the September 2024 security patch and hasn't received any patches since we received it. It is connected to WiFi and charger every night. The Software Update page shows it last checked for updates yesterday, and all buttons on the page are disabled (grayed out). Please advise: *…
I'd like to upgrade to a Gabb Phone from the Gabb Watch for my 11 year old, but one of the features I like about the phone is that there's no picture taking or sharing. Is there a feature on the Gabb Phone for parents to 1) turn off the camera app access altogether, 2) turn off sending/receiving images via text message, or…
I understand the kids are not supposed to have the ability to delete things on her phone, which is what sold the phone to us as parents. However, there are some numbers I would like deleted and lost forever since we also can't block from our end. (I know we can block in the contacts, but the kids can just as easily…
Discussions from all topics
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
Can you video call with your child without WiFi connect?
My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
How do I turn OFF the wifi and keep it off? For some reason the wifi keeps turning on after I turn it off. I have tried all the basic ways to turn it off through all the settings. It must be a software issue or an app that I cannot control. Please help, thanks!
For a month now, my daughter has not been able to send or get messages. She has also not had her phone ring when called. The bill has been paid on time. It shows a signal and she is also still connected to our WiFi. I have tested it multiple times. I have called her while sitting next to her and it not ring on her phone. I…
I recently send my son a picture from his baseball game and he wants to set this image as his background image. Does anyone know how to save an image from a text message on the Gabb Pro 4?
We received our Gabb phone and set it up about 24 hrs ago. The amount of spam calls it has received today is alarming! What can be done about this? I'm not a very pleased customer at the moment.
Does the gabb phone 3 pro come with the default MP3 player that comes with the normal gabb phone? as my son has older music that wont be on gabb music plus
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
