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We just got our child a 3e and are frustrated to see that some apps are limited by the device. The app in question is Mimic by Gabb. Our child was playing for 5 minutes and then got locked out for 8-hours due to "Game Time Limit Reached". EIGHT HOURS!!! I wish this were published on the website and we would have definitely…
I have a number of contacts configured for my son's watch. On the watch, if i go to 'contacts' i can see the whole list, but the only one that can be called or messaged is the primary parent contact. Also in 'messages' the only contact is the primary parent contact. If I try to call the number from one of the approved…
I woke up, my son dropped his gabb phone pro 3 and when we restarted his phone, his phone got stuck on a screen “Samsung Knox Manage” asking me to sign in to the Knox manage account [mvqUjBUwDrzMim0gZZLB@gabbwireless.com], password unknown???I have no idea why this is happening but any replies will be helpful, thank you.
Discussions from all topics
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
I would like the location app to keep a log of where my child has been, not just where they are currently. This feature is available on other apps but they will not be approved because you can text via the location monitoring app (ie Life 360).
Hi Everyone, My daughter uses Duolingo to learn Hebrew, and now that she has a Gabb Phone Pro we decided to add the app to her phone. Unfortunately, no matter how much we try, we can't get the Samsung Keyboard settings to download a Hebrew keyboard, or any keyboard other than the 12 that came already downloaded on the…
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
Can you video call with your child without WiFi connect?
My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
How do I turn OFF the wifi and keep it off? For some reason the wifi keeps turning on after I turn it off. I have tried all the basic ways to turn it off through all the settings. It must be a software issue or an app that I cannot control. Please help, thanks!
it would be SO helpful for my kids to have a safe search engine. Right now they are having to always use my phone and it does get quite annoying. Thank you Gabb for all you do.
For a month now, my daughter has not been able to send or get messages. She has also not had her phone ring when called. The bill has been paid on time. It shows a signal and she is also still connected to our WiFi. I have tested it multiple times. I have called her while sitting next to her and it not ring on her phone. I…
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