Gabb Messenger Parent trouble
Help! I look on my children's text threads and realize that I only receive a few of the messages that I should as flagged texts in my app. How do I fix that? thanks!
Comments
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Hello @TK77,
Sorry to hear you are experiencing some trouble with your Gabb Messenger app not syncing flagged messaged. Here are some troubleshooting steps to help with this:
- Sync Gabb Messenger Parent and Gabb Phone:
- Log in to the
Gabb ID appon the Gabb phone using your child’s login information - Log in to the
Gabb Messenger Parent appfrom your smartphone - Enable
notificationsfor Gabb Messenger Parent on your smartphone - Sync your Gabb Messenger settings:
- Open
Gabb Messengeron your Gabb Phone - Select
Settings - Select
Troubleshooting - Select
Sync Settings
- Open
- Log in to the
- Update Gabb Messenger Parent:
- Delete and Re-Install your Gabb Messenger app on your parent phone
Hope this troubleshooting helps!
0 - Sync Gabb Messenger Parent and Gabb Phone:
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I got the parent messenger app, and all I get is a "whoops something went wrong , we were not able to activate flagged messages" error. When I try to sync messages on my kid's phone by going to message settings and then troubleshooting, it says "failed to syncronize some settings".
How in the world do i get this parent messenger app to tell me ANYTHING AT ALL!!!!
When I try to go to the contacts part of the parent messenger app the error that was there for the flagged messages is still there, and won't go away, or let me add or block contacts etc….
Super unhappy with the parental control on this phone.
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Hi @Betsy,
Your frustration is heard! Apologies for the trouble you have experienced with getting your Messenger Parent app to sync. Your post was merged into this one as others have experienced a similar error. Please follow the troubleshooting steps found in this post to help resolve this.
You can learn more about the Messenger Parent app and its feature in this article:
Hope this information and troubleshooting steps help!
-Reagan
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