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Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
Discussions from all topics
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
Help! I look on my children's text threads and realize that I only receive a few of the messages that I should as flagged texts in my app. How do I fix that? thanks!
I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
I’m getting the notifications saying that a message has been “flagged” and when I look it says that it was a picture message and it’s blurred out. How can I unblur it on the parent end so I can see what’s being sent??
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
Recently my son and I have been getting a lot of Political and other spam texts. Thankfully Gabb Messenger puts it all into my "Requests" Tab so I can delete it. I can count anywhere from 75 to 100 political spam messages in my Trash from the past month. I have blocked all of these and put them in the trash. It would be…
I get the idea of filtered calls instead of just blocking all unknown numbers but my son got his phone yesterday and has had at least 2 spam calls an hour calling his phone... I'd like the option to block all numbers because this is ridiculous. Also, I'd like to be able to delete these calls from his recent calls so he…
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