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We just got our child a 3e and are frustrated to see that some apps are limited by the device. The app in question is Mimic by Gabb. Our child was playing for 5 minutes and then got locked out for 8-hours due to "Game Time Limit Reached". EIGHT HOURS!!! I wish this were published on the website and we would have definitely…
I have a number of contacts configured for my son's watch. On the watch, if i go to 'contacts' i can see the whole list, but the only one that can be called or messaged is the primary parent contact. Also in 'messages' the only contact is the primary parent contact. If I try to call the number from one of the approved…
I woke up, my son dropped his gabb phone pro 3 and when we restarted his phone, his phone got stuck on a screen “Samsung Knox Manage” asking me to sign in to the Knox manage account [mvqUjBUwDrzMim0gZZLB@gabbwireless.com], password unknown???I have no idea why this is happening but any replies will be helpful, thank you.
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Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
Help! I look on my children's text threads and realize that I only receive a few of the messages that I should as flagged texts in my app. How do I fix that? thanks!
I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
I’m getting the notifications saying that a message has been “flagged” and when I look it says that it was a picture message and it’s blurred out. How can I unblur it on the parent end so I can see what’s being sent??
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
Recently my son and I have been getting a lot of Political and other spam texts. Thankfully Gabb Messenger puts it all into my "Requests" Tab so I can delete it. I can count anywhere from 75 to 100 political spam messages in my Trash from the past month. I have blocked all of these and put them in the trash. It would be…
I get the idea of filtered calls instead of just blocking all unknown numbers but my son got his phone yesterday and has had at least 2 spam calls an hour calling his phone... I'd like the option to block all numbers because this is ridiculous. Also, I'd like to be able to delete these calls from his recent calls so he…
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