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Hi, I ordered a replacement phone for my grandson. I paid the $60 replacement fee. I havent seen or heard anything else from GABB. What is the process when replacement devices have been ordered? #stillwaiting🤔
New to Gabb - has anyone experienced perfectly innocent photos and texts from trusted contacts being blocked in messages to your child's phone? For instance cute photos of my kid with her baby cousin were blocked when a family member tried to send them to her directly. I also don't receive notification of these blocked…
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I received conflicting information about this but was told from Tier 2 that the parent app, GabbMessenger, only supports the Gabb phone device. It does not support the Gabb watch. The only parent app that parents can use for their child's watch is MyGabb, however that app does not have capabilities for parents to review…
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
Help! I look on my children's text threads and realize that I only receive a few of the messages that I should as flagged texts in my app. How do I fix that? thanks!
I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
I’m getting the notifications saying that a message has been “flagged” and when I look it says that it was a picture message and it’s blurred out. How can I unblur it on the parent end so I can see what’s being sent??
Looking at my child's watch, I feel that I want there to be more parental oversight. We have created her custom contacts and limited quiet hours, but if she gave her phone number out to her friends, would they be able to text even if they are a designated contact?
Recently my son and I have been getting a lot of Political and other spam texts. Thankfully Gabb Messenger puts it all into my "Requests" Tab so I can delete it. I can count anywhere from 75 to 100 political spam messages in my Trash from the past month. I have blocked all of these and put them in the trash. It would be…
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