Gabb Messenger and Spam Texts

BrandonT
BrandonT Member Posts: 19
edited November 12 in Software

Recently my son and I have been getting a lot of Political and other spam texts.

Thankfully Gabb Messenger puts it all into my "Requests" Tab so I can delete it.

I can count anywhere from 75 to 100 political spam messages in my Trash from the past month.

I have blocked all of these and put them in the trash.

It would be nice to have them just not show up.

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Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 565 Admin
    edited November 12

    Hello @BrandonT,

    Sorry to hear about those pesky spam text messages you are receiving on your Gabb Phone. We love to hear that the Contact Management in your Messenger Parent app is doing its job by not allowing those text to deliver to the Gabb Phone itself.

    Your desire for those text to not be sent at all is valid! We have three troubleshooting steps that can help avoid this:

    1. Add your Gabb Phone number to the national do not call list at https://www.donotcall.gov
    2. Block the phone numbers from the Gabb Phone
    3. Change the assigned Gabb Phone number with Customer Support

    It's not common but sometimes when we are assigned a number, they have spam from the previous owner who did not take care of their phone number. We have found switching the number can help take care of the issue.

    Hope this troubleshooting helps!

    -Reagan

  • Stephen
    Stephen Member Posts: 1

    Why am I receiving multiple calls, about 150-200+ a DAY!! THIS IS INSANE. I have so many calls on my call log that the phone acts slow. Plus I can't even delete the call logs! This is supposed to be an updated phone, 2nd best.PLEASE, I beg you, let me know how I can get some relief!

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