Gabb Phone pro 4 issues

Jocool35
Jocool35 Member Posts: 2

I am losing contacts and downloaded apps everyday. I am unable to restore from the Gabb cloud. Each time I log out and log back in, restore stops at “121 of 363 files”.

I’ve called tech support everyday over the past week and gotten zero help with this issue.
this is not a device issue. I’ve purchased a new device and it does this as well. It’s something on Gabb end that is causing these issues.

What is going on with these phones? I’ve heard others are having problems with this as well.


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Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 449 Admin

    Hi @Jocool35,

    So sorry to hear that you have been experiencing some trouble with contacts and 3rd party apps disappearing on your Gabb Phone 4 Pro.

    It's great to see that you were able to receive a call from our Customer Support to troubleshoot and escalate this error. Our team is actively working on this. Thank you for being willing to work with our team to find the source of this issue to get it resolved!

    -Reagan

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