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Hi. We have a no phones in bed after 9pm rule. My sons phone js safely on the kitchen counter while my son is in bed at 1030pm. I got a notification that he entered a different zone. Checked the map and it says hes in the middle of a lake close to our home. Hopefully you can see why this is an issue and scary....
Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
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We have two Gabb4 pro phones and when my daughters receive photos a random assortment of them get converted to black and white. It is very frustrating! Any known fixes?
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
Videos will not play in my daughter's Gabb 4 pro Gabb messenger. Only shows as a still image. Her friend has the Gabb 4 (not Pro) and videos work for her.
My daughter just got her Gabb 4 pro phone yesterday, and we can't send any text's or make any calls, I talked with a Gabb Support person and they're sending us another Sim card. But I'm not convinced that that's the problem. Any Idea's? Every time I try to send a text it says "failed to send" And I have 2 or three Internet…
I'd like to upgrade to a Gabb Phone from the Gabb Watch for my 11 year old, but one of the features I like about the phone is that there's no picture taking or sharing. Is there a feature on the Gabb Phone for parents to 1) turn off the camera app access altogether, 2) turn off sending/receiving images via text message, or…
You just received your new Gabb Phone 4 or 4 Pro and are wondering how to set it up? Great! Follow these steps: 👉How to Set Up your New Gabb Phone YouTube video👈 Step 1: Pick your plan & activate service 📲New Line Pick your plan If you purchased your Gabb phone from gabb.com, you picked your plan at checkout. If you…
Is it possible to enable group texting but disable photo messaging?
I am losing contacts and downloaded apps everyday. I am unable to restore from the Gabb cloud. Each time I log out and log back in, restore stops at “121 of 363 files”. I’ve called tech support everyday over the past week and gotten zero help with this issue. this is not a device issue. I’ve purchased a new device and it…
Is there a way to use the VLC app that is on the Gabb 4 Pro to watch movies on the phone? We tried connecting an external DVD drive to the phone via USB-C cable to either play or transfer the movie to the VLC app but can't seem to figure out how to do that. My daughter wanted to watch a movie in the car on her phone on a…
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